Tiffany Aly
Coral Springs,FL
Summary
Dedicated hardworking employee interested in applying excellent communication and interpersonal skills to customer service role. Seeking entry-level opportunities to expand skills while facilitating company growth. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Shift Supervisor
Starbucks
Coral Springs, FL
07.2019 - Current
- Answered customers' questions and provided information on store procedures or policies.
- Explained benefits, features and recommendations to maximize client retention.
- Supported highest standards of conduct and service to support company reputation.
- Listened to customer desires and needs to recommend optimal products.
- Addressed and resolved customer concerns to maintain brand loyalty.
Receptionist Administrator
Advanced Cardiovascular Diagnostics
Boca Raton, FL
06.2021 - 07.2021
- Resolved customer complaints and answered customers' questions.
- Oversaw event logistics, venue scheduling and accommodations.
- Reviewed information and elements regularly on websites and pages for accuracy and functionality.
- Maintained updated knowledge through continuing education and advanced training.
Warehouse Packer
Pura Botanica
Coral Springs, FL
07.2017 - 06.2019
- Used computer and company software to enter shipment and inventory records.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Maintained inventory records with timely updates.
Education
High School Diploma -
Monarch High School
Coconut Creek06.2020
Skills
- Upbeat and Positive Personality
- Active Listener
- Efficient and Detail-Oriented
- Equipment Troubleshooting
- Reliable and Responsible
- Creative Problem Solver
- Self-motivated
- Strong written & verbal skills
Accomplishments
- Trained multiple high-performing baristas and general manager
- Recognized twice as Partner of the Quarter for outstanding performance and team contributions.
- Consistently maintained high customer satisfaction ratings.
Timeline
Receptionist Administrator
Advanced Cardiovascular Diagnostics
06.2021 - 07.2021
Shift Supervisor
Starbucks
07.2019 - Current
Warehouse Packer
Pura Botanica
07.2017 - 06.2019
High School Diploma -
Monarch High School