Tiffany Amen-Ra
Farmington Hills,MI
Summary
Dynamic professional with a proven track record excelling in clerical and organization efficiency. Skilled in data entry and critical thinking, I enhanced claim approval rates and reduced denials through meticulous attention to detail. Known for strong communication and a friendly demeanor, I thrive in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Medical Biller
Adaptive Rehab
Farmington, MI
07.2020 - 02.2023
- Processed and submitted medical claims using proprietary billing software for accurate reimbursements.
- Maintained organized patient records to streamline billing processes and improve efficiency.
- Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
Assistant Teacher
YMCA of Michigan
Farmington Hills, MI
09.2019 - 03.2020
- Assisted in developing lesson plans and educational activities for diverse learning styles.
- Collaborated with lead teachers to assess student progress and implement necessary improvements.
- Organized educational materials and resources for classroom use and activities.
- Completed daily reports, meal count sheets, and attendance logs.
Paraprofessional
Walled Lake Consolidated School District
Walled Lake, MI
08.2017 - 06.2018
- Developed behavior management strategies to promote positive lunchroom environments.
- Supervised students during non-instructional periods ensuring safety at all times.
- Kept lunchroom clean, neat, and properly sanitized for student health and efficiency.
Customer Service Representative
Percepta
Plymouth, MI
09.2014 - 08.2016
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-volume call workflows while maintaining quality service standards.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Store Manager
Champs Sporting Goods
Novi, MI
08.2004 - 12.2014
- Directed daily store operations to enhance customer satisfaction and drive sales performance.
- Trained and mentored staff on product knowledge, customer service standards, and operational procedures.
Education
Associate of Science - Accounting
Oakland Community College
Bloomfield Hills, MISkills
Data entry
Strong written and verbal communication
Multitasking and organization
Critical thinking
Friendly demeanor
Timeline
Medical Biller
Adaptive Rehab
07.2020 - 02.2023
Assistant Teacher
YMCA of Michigan
09.2019 - 03.2020
Paraprofessional
Walled Lake Consolidated School District
08.2017 - 06.2018
Customer Service Representative
Percepta
09.2014 - 08.2016
Store Manager
Champs Sporting Goods
08.2004 - 12.2014
Associate of Science - Accounting
Oakland Community College