Tiffany Anderson
Newark,OH
Summary
I am currently a student at Larock Healthcare Academy enrolled in the Medical Assistant program and set to graduate in April. This program also offers Phlebotomy, EKG, and PTC/Multiskills Tech certifications and I will be obtaining these as well.
While I maybe entry-level in the Medical Assistant field, I have experience in patient care for the aging adult, the disabled, addiction recovery, and hospice care. I am proficient with computers, data entry, and time management.
I would appreciate the opportunity and consideration to speak with you about available positions and ways I would make a great asset to your team. I am available by phone Monday through Friday afternoon or by email.
Available 40 hours per week, days and weekends preferred. Willing to commute up to 40 miles.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Quality Assurance Inspector
Masis Staffing Agency- Alene's Candles
09.2023 - 03.2024
- Enhanced product quality by conducting thorough inspections and identifying areas for improvement.
- Improved production efficiency with timely reporting of inspection results to relevant parties.
- Maintained accurate records of inspection findings, facilitating data-driven decision-making for process improvements.
- Upheld safety regulations within the workplace by consistently following guidelines during inspections.
- Aided in reducing material waste by identifying recurring issues early on in the production cycle.
- Communicated with production team members about quality issues.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
CNA
Papillion Manor
03.2023 - 06.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Participated in ongoing educational opportunities to stay up-to-date on best practices in nursing care.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Documented patient information and care activities in electronic health records.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
CNA - Certified Nursing Assistant
Hillcrest Health Services
01.2023 - 03.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Addiction Recovery Technician
Northpoint Recovery Holdings, LLC
06.2022 - 09.2022
- Implemented positive reinforcement methods when interacting with clients to encourage progress toward sobriety goals.
- Assisted with the development of individualized recovery plans for clients based on their needs.
- Acted as a mentor by providing guidance and support throughout the recovery process.
- Maintained detailed records of client progress and provided regular updates to clinical staff members.
- Performed daily checks of living areas for cleanliness and safety hazards.
- Monitored patients' physical and emotional well-being and report unusual behavior and physical ailments to medical staff.
- Provided crisis intervention services as needed to help de-escalate situations involving agitated or violent clients.
Concierge- Club Level
Sheraton Hotel and Resort
05.2013 - 12.2014
- Greet customers when entering the club lounge
- Help set up continental breakfast and evening appetizers
- Conducted weekly inventory checks such as drinks for expiration dates
- Assist with banquets when required
- Give potential customers suggestions on attractions and events in Omaha and surrounding areas
- Act as an ambassador for the hotel while in the club level.
Cashier and food preper
Don and Millie's
05.2013 - 06.2015
- Ensured all safety and quality procedures where followed
- Learned how to open and close the restaurant
- Learned food prep, drive-thru, cashier, and busing.
Japanese Tray Former Operator/Packer
Cargill Meat Solutions
06.2015 - 02.2016
- Followed all safety and quality procedures to ensure both safe and quality items were sent to the customers
- Verified work order for the appropriate boxes to be made
- Assisted in boxing products and watching for label and item change and how many pieces per box
- Did light maintenance to the machine such as unjamming and filling the hot glue pot
- Assisted the supervisor with new hires making sure they understood their positions and that they had the proper PPE
- Assisted in the quality check for wrong meat orders ran through, unsealed packaging and overran items to be sorted into totes and sent back to the knife side
- Was able to multi-task with packaging and box making, along with multiple items at once.
Personalization operator
Oriental Trading Company
05.2016 - 12.2017
- Ensure to follow all safety and quality procedures
- Trained new hires
- Utilized different equipment (Vanguard & CET UV Laser Printer, etc.) to create personalized gifts and decorations based on customer orders
- Used computer programs including, Adobe Acrobat, Adobe Illustrator, Microsoft Word, FLE Laser Mark, Engrave, LAB Expert, and Data Capture.
Night Auditor
Holiday Inn Express and Suites
06.2021 - 11.2021
- Communicate with afternoon shift about potential issues or things to be aware of on my shift
- Count cash drawer and verify the allotted amount is balanced
- Logging it into the front desk bender to ensure shift-to-shift communication accuracy
- Verify the pool and patio are shut down by the appropriate hotel hours
- Pickup and sanitize lobby, key cards, pens and high touch areas
- Verify the marketplace is stocked and inform upper management of any low inventory items
- Greet guests that are checking in or walk-ins
- Makes, confirms and cancels reservations via telephone taking their preferences in account to room choice and availability
- Along with and local attractions and provides travel directions
- Inform new guest about the IHG rewards program and its benefits
- Set wake-up calls for guests
- Record and communicate guest special requests and problems to appropriate department and ensures they addressed in a timely and acceptable manner
- Act as manager on duty and following the prescribed MOD procedures on communication, emergency procedures and guest satisfaction
- Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy
- When running the audit, making sure receipts match the CC Reconciliation Report to the guest registration receipt; if any issues occur notifying the management of any issues
- Enters daily changes and balances accounts such as guest, house, guest tray, city ledger and advance deposits
- Resets system for the next business day, ensuring that the night audit procedures are completed on a daily basis and the information entered and posted are accurate, balanced and timely
- Putting the Reconciliation and Registration Receipts with the Night Audit print outs in its appropriate envelope and doing a cash drop after the audit has been ran
- Take receipts and place them in envelopes to do the quick checkout procedure by putting them under all checkout guest for the next mornings doors
- Inform new guest about the IHG rewards program and its benefits
- Brew coffee for the breakfast run
- Assist in helping the breakfast attendant if any unexpected rushes take place
- When closing out of shift recounting the drawer and making sure it is balanced, along with doing a cash drop from my shift
- Communicating any issues and upcoming activities to the next shift.
Food Production Associate/ Acting Lead
Village PieMaker
06.2021 - 11.2021
- Before the shift begins I turn on all machines, making sure they are working and running properly and reporting any issues to maintenance before the shift begins
- Report to the Pie side of production verifying the items being ran and the count for the day to help ensure we have plenty of trays and if we need extra people pulled to help box
- Also checking to see if there is any pies that were left in the freezer the night before and if they need to be ran first or the todays order needs to be ran
- Changing all label markers to the appropriate date and item for the day
- Brining in all necessary work tables and working matts to their appropriate spots
- Grab stacks of shipper boxes to put into the press, doing a test run that the ink is lendable and the dates are correct
- Bringing in pallets for the shipper boxes to be placed on
- Bringing in any done tray pallets for the pies for today and if none are there, asking a forklift driver to bring some up to be folded
- Informing workers on the daily task such as the pie of the day, break plans and work placements
- Once shift begins I check the pie quality, date printed quality and pie placement facing the right direction
- If line alarm goes off, resetting the box taper and restarting the line, grabbing all pies that went through making sure they all have dates if not then have them reran
- Monitoring the packer making sure they have plenty of trays and replacing them as needed
- If needing more trays having selected number of worker's fold trays while the line is still going to production can proceed
- Monitoring the shipper press making sure its full and adding more shippers if needed
- Monitoring the VariVac room to make sure vacuum sealers are working and the pies are ready to be ran based off their time put in
- Taking any empty pie racks to the wash room as the VariVac workers finish and replacing a new rack by their machines
- Diving up workers for break and keeping enough to keep going with production
- Assist in boxing or packing the shippers while breaks are going
- Taking any unsealed pie back to the VariVac room to have reran
- Keeping track of secondary pies that can't be sold and placing them on a pallet to be boxed during a down time
- On downtime having workers, fold trays, clean the warehouse or work on secondary projects while pies make their times to be ran
- Notifying Shift Supervisor of the progress, number count and any issues.
Dunkin Donuts Shift Leader
Dunkin donuts
11.2020 - 02.2021
- Help open up the store stocking and preparing coffee for the morning
- Being flexible in all areas behind the counter including but not limiting drive-thru window, cooking, making coffee and food prep
- Assisting the manager in any jobs that need attention such as inventory or unloading product.
Crew Member/Cashier
Pita Pit
02.2020 - 07.2020
- Greet customers, answer any questions about health allergies or menu items
- Food prep, dish wash, stock items and report any out of stock items to management.
Optician
Midwest Eye Care
10.2019 - 02.2020
- Working with patients on their glasses selection
- Calling patients letting them know their glasses are ready for pickup
- Verifying insurance eligibilities
- Adjusting and repairing patients glasses as they pick them up or walk-in
- Using luxottica to look up frames for patients to verify different sizes and colors and then ordering them if need be
- Measure the distance between the corneas of the eyes to get the pupillary distance
- Dispense eyewear and contacts upon pickup for patients
- Knowledge of VSP and Eyemed insurances.
Optician
Pearle Vision
12.2018 - 01.2019
- Working with patients on their glasses selection and contact ordering
- Calling patients for confirmation for appointments and pulling files
- Calling patients letting them know their glasses and contacts are ready for pickup
- Scheduling appointments and verifying insurance eligibilities
- Assist in auto refracting patients for doctor and reading out glasses using the lensometer
- Adjusting and repairing patients glasses as they pick them up or walk-in
- Ordering contacts through ABB optical group
- Using luxottica to look up frames for patients to verify different sizes and colors and then ordering them if need be
- Measure the distance between the corneas of the eyes to get the pupillary distance
- Dispense eyewear and contacts upon pickup for patients
- Knowledge of VSP, Eyemed, Spectera, and Medicaid's and Medicare insurances.
Pre-make Ready/ Feeder
QUAD PACKAGING
12.2017 - 12.2018
- Working along side the printers and the die cutters to follow their schedules to determine tooling to be setup for the die cut machines to run
- Check tooling for any repairs or add on materials
- Print spot sheets as needed
- Operator both a walkie rider and a self driven sky lift table platforms to pull tooling from shelves and take back tooling to the die room to setup
- Assist Die cut operators with make ready's as needed, along with window changes
- Proficient in using a table saw, a hand grinder and a bench grinder, and electric screwdriver
- Feeder- Verifying product orders to be ran using a pallet jack or motorized Raymond (Big Joe) lift, stacking the empty pallets for the warehouse personal to take
- Feeding the product into the hopper making sure there are no imperfections and it so reporting it to the machine operator
- Watching for any jams throughout the machine and assisting the machine operator to get production back on track
- Continuous clean up and housekeeping of the production area.
Apprentice Pressman
Lee Enterprises- Omaha World Herald
11.2021 - 05.2022
- Shadow and assist lead press operator with press maker ready, adjust ink l and color registration.
Education
Certificate - Medical Assisting
Larock Healthcare Academy
Columbus04.2024
Certificate - CNA
Quality Career Pathways
Omaha12.2022
Bachelor's - Human Services/ Psychology
Buena Vista University
Council Bluffs, IA12.2013
AA - Psychology
Iowa Western Community College
Council Bluffs, IA05.2012
Diploma -
Omaha Burke High School
Omaha, NE05.2008
Skills
- Basic Math
- Computer Skills
- Catheter Care
- Hospice Care
- Patient preparation
- HIPAA Compliance
- Vitals monitoring
- Infection Control
- Recording data
- Emotional Support
- Bedside manner
- Self-Care Awareness
Certification
Certified CNA/STNA
Certified Medical Assistant
Certified EKG/ECG Tech
Certified Phlebotomist
Timeline
Quality Assurance Inspector
Masis Staffing Agency- Alene's Candles
09.2023 - 03.2024
CNA
Papillion Manor
03.2023 - 06.2023
CNA - Certified Nursing Assistant
Hillcrest Health Services
01.2023 - 03.2023
Addiction Recovery Technician
Northpoint Recovery Holdings, LLC
06.2022 - 09.2022
Apprentice Pressman
Lee Enterprises- Omaha World Herald
11.2021 - 05.2022
Night Auditor
Holiday Inn Express and Suites
06.2021 - 11.2021
Food Production Associate/ Acting Lead
Village PieMaker
06.2021 - 11.2021
Dunkin Donuts Shift Leader
Dunkin donuts
11.2020 - 02.2021
Crew Member/Cashier
Pita Pit
02.2020 - 07.2020
Optician
Midwest Eye Care
10.2019 - 02.2020
Optician
Pearle Vision
12.2018 - 01.2019
Pre-make Ready/ Feeder
QUAD PACKAGING
12.2017 - 12.2018
Personalization operator
Oriental Trading Company
05.2016 - 12.2017
Japanese Tray Former Operator/Packer
Cargill Meat Solutions
06.2015 - 02.2016
Concierge- Club Level
Sheraton Hotel and Resort
05.2013 - 12.2014
Cashier and food preper
Don and Millie's
05.2013 - 06.2015
Certificate - Medical Assisting
Larock Healthcare Academy
Certificate - CNA
Quality Career Pathways
Bachelor's - Human Services/ Psychology
Buena Vista University
AA - Psychology
Iowa Western Community College
Diploma -
Omaha Burke High School
Certified CNA/STNA
Certified Medical Assistant
Certified EKG/ECG Tech
Certified Phlebotomist
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