Karley Thompson
Newark,OH
Summary
Dedicated customer service professional recognized fro exceptional dependability and effective time management skills. Committed to delivering positive, memorable experiences for every customer, resulting in increased satisfaction and loyalty.
Overview
7
7
years of professional experience
Work History
Optical Technician
Trillium Vision Care of Newark
08.2021 - Current
- Assisted optometrists with patient eye exams, ensuring accurate diagnosis and optimal patient care.
- Verifying coverage and thoroughly explaining benefits to patients.
- Trained new staff on optometric testing procedures and clinic protocols.
- Developed trust with patients to encourage open communication about their concerns.
- Built strong relationships with patients to ensure they felt comfortable discussing any issues.
Server
Big Apple Cafe - Log Pond
05.2019 - Current
- Managed multiple tables efficiently, enhancing guest satisfaction during peak hours.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Newark High School
Newark, OH05-2021
Ohio State University - Newark, OH
Business Administration
Mount Vernon Nazarene University
Mount Vernon, OH08-2029
Skills
- Time Management
- Team Oriented
- Good Communication Skills
- Flexibility
- Critical Thinker
- Relationship Builder
Timeline
Optical Technician
Trillium Vision Care of Newark
08.2021 - Current
Server
Big Apple Cafe - Log Pond
05.2019 - Current
High School Diploma -
Newark High School
Ohio State University - Newark, OH
Business Administration
Mount Vernon Nazarene University