Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiffany Armstrong

McKinney,TX

Summary

Detail-oriented administrative and records professional with experienced in federal government operations, medical records, customer service, and office procedures. Experienced in reviewing and processing confidential information, maintaining accurate records,following established procedures and meeting deadlines. Reliable, organized, and adaptable with strong attention to detail and communication skills. Seeking a full-time position where I can utilize my administrative, records, and customer service experience.

Overview

1
1
Certification
2027
2027
years of professional experience

Work History

HIM Specialist/Birth Registrar

Medical City Mckinney
McKinney, Texas
04.2026 - Current

Facilitated birth certificate processing and ensured accuracy of related documentation.

Completed and submitted birth certificate information to comply with state regulations.

Filed birth information with the state system.

Register newborns in the hospital's system.

Collect and verify parental information to ensure completeness and accuracy.

Process and maintain medical record documentation while following hospital procedures and confidentiality requirements.

Review documentation for completeness and accuracy.

Communicate with patients, families, and hospital staff regarding required documentation.

Verify that documents are attached to the correct patient.

Indexed and routed medical records to designated locations for efficient retrieval.

Rural Mail Carrier

United States Postal Office
Princeton, TX

Sorted and organized mail according to established procedures and delivery routes.

Delivered mail accurately and efficiently while meeting daily deadlines.

Provided professional customer service to residents and postal customers.

Maintained accurate handling of mail and other postal materials.

Worked independently while following safety and operational procedures.

Delivered mail and parcels along rural routes for United States Postal Service.

Tax Examiner/Clerk, Deposit Clerk Lead

Internal Revenue Service, IRS
Kansas City, Missouri

Reviewed and processed taxpayer information and documentation in accordance with federal procedures.

Examined documents for accuracy, completeness, and discrepancies.

Entered and updated information in government systems while maintaining accuracy.

Handled confidential taxpayer information in accordance with privacy and security requirements.

Researched information and followed established procedures to resolve processing issues.

Met productivity, quality, and deadline requirements in a high-volume work environment.

Communicated professionally with coworkers and management regarding work assignments and procedures.

Correctional Officer

Jackson County Detention Center
Kansas City, Missouri

Monitor and supervise inmates/detainees to maintain safety and security.

Conduct security checks and inmate counts.

Enforce facility rules, policies, and procedures.

Search inmates, cells, common areas, and belongings for prohibited items.

Escort inmates to court, medical appointments, visitation, meals, and other areas.

Monitor inmate activities and behavior.

Facilitated conflict resolution techniques during inmate disputes. when possible and request assistance when needed.

Maintain accurate logs, reports, and incident documentation.

Education

High School Diploma -

Central High School
Kansas City, MO

Medical Assistant -

Metropolitan Community College
Kansas City, MO

Skills

  • EMR documentation
  • Birth registration
  • Medical records
  • Document review
  • Records indexing
  • Data entry
  • Attention to detail
  • Problem resolution
  • Team collaboration
  • Customer relations
  • Critical thinking
  • Time management

Certification

  • National Association for Health Professionals(NAHP)

Timeline

HIM Specialist/Birth Registrar

Medical City Mckinney
04.2026 - Current

Rural Mail Carrier

United States Postal Office

Tax Examiner/Clerk, Deposit Clerk Lead

Internal Revenue Service, IRS

Correctional Officer

Jackson County Detention Center

High School Diploma -

Central High School

Medical Assistant -

Metropolitan Community College
Tiffany Armstrong