Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Barnes

Martin

Summary

Benefit Analyst Manager with extensive experience at Mount Sinai Wellness Center, specializing in insurance verification and process optimization. Successfully implemented operational improvements that increased efficiency and team productivity. Committed to enhancing patient care quality and achieving positive healthcare outcomes.

Overview

9
9
years of professional experience

Work History

Benefit Analyst Manager

Mount Sinai Wellness Center
Dahlonega
12.2020 - 02.2025
  • Efficiently conducted insurance verification for new and existing patients.
  • Enhanced information turnaround by developing the VOB process.
  • Managed retro-auth and appeals processes to support Utilization Management.
  • Facilitated communication between senior management and staff for improved coordination.
  • Led daily operations, ensuring efficient workflow within the team.
  • Assigned and monitored tasks to optimize team productivity.

Clinician and Benefit Analyst Manager

Foundations Recovery Network
Brentwood
09.2017 - 12.2020
  • Verified benefit coverage with insurance companies for potential patients.
  • Coordinated assessments to discuss mental health and addiction with patients.
  • Ensured efficiency and professionalism during patient interactions.
  • Conducted clinical assessments for clients in recovery programs.
  • Monitored team performance to uphold high-quality standards.
  • Managed conflict resolution among team members to foster a positive work environment.

Social Work Intern

Behavioral Healthcare Center at Martin
Martin
08.2016 - 04.2017
  • Facilitated group therapy sessions for patients with dementia and mental illnesses.
  • Conducted psychosocial assessments and maintained weekly progress notes.
  • Collaborated with healthcare professionals to create effective treatment plans.
  • Documented client progress in electronic health record systems.
  • Contacted each patient post-discharge to verify safety and well-being.
  • Led support groups to enhance client engagement and communication.

Education

Master of Science - Social Work

University of Tennessee
Knoxville
05.2017

Bachelor of Science - Social Work

University of Tennessee At Martin
Martin
12.2015

Skills

  • Insurance verification and benefit analysis
  • Team coordination and teamwork
  • Effective communication skills
  • Process improvement strategies
  • Documentation and reporting
  • Multitasking abilities
  • Training and development

Timeline

Benefit Analyst Manager

Mount Sinai Wellness Center
12.2020 - 02.2025

Clinician and Benefit Analyst Manager

Foundations Recovery Network
09.2017 - 12.2020

Social Work Intern

Behavioral Healthcare Center at Martin
08.2016 - 04.2017

Master of Science - Social Work

University of Tennessee

Bachelor of Science - Social Work

University of Tennessee At Martin