ANGELA CAMPBELL
Littleton,CO
Summary
Results driven leader with over 20 years of defined benefit plan administration and management experience. Proven track record of building highly motivated teams that exceed production expectations.
Overview
19
19
years of professional experience
Work History
Benefit Analyst Manager
Colorado PERA
Denver, CO
2019 - Current
- Prioritize team workflow to ensure assigned tasks are completed in an efficient and timely manner.
- Managed and facilitated continuous learning for Benefit Analyst Team.
- Developed high-performing team through mentoring and training.
- Conduct performance appraisals and career development.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
Benefit Services Analyst
Colorado PERA
Denver, CO
04.2014 - 02.2019
- Developed and maintained procedures for Benefit Analyst Team.
- Created system for monitor team projects to ensure timely completion.
- Collaborated with other divisional teams to improve Salary Explanation Process.
- Developed tool for tracking and monitoring Individual Counseling usage.
Employer Representative I/II
Colorado PERA
Denver, CO
10.2010 - 04.2014
- Developed strong working relationships with assigned employers and exceeded employer expectations.
- Created procedures for several workflow processes.
- Initiated process for tracking and implementing system changes.
- Efficiently resolved employer concerns and problems.
Employer Relations Manager
Colorado PERA
Denver, CO
11.2005 - 10.2010
- Hired, trained and mentored staff to maximize effectiveness.
- Based on organizational guidelines, created the Employer Relations and Compliance Teams.
- Applied employer feedback to develop process improvements and support long-term business needs.
- Managed the activities of 12 team members performing multiple workflow functions.
- Worked with Applications Development division to create and/or improve system processes.
- Developed and maintained team procedures.
Payroll Team Leader
Colorado PERA
Denver, CO
06.2001 - 11.2005
- Drove team success through shared vision and recognition of quality performance.
- Recommended system changes and worked closely with Application Development division to implement changes.
- Implemented innovative strategies to improve workflow efficiency.
- Coached and developed team members to ensure team engagement.
- Delivered disciplinary action as needed.
Benefit Counselor
06.2000 - 06.2001
- Calculated and processed purchase and reinstatement agreements.
- Calculated benefits and assisted members with benefit related matters.
- Assisted with the development of the division training manual.
- Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
Education
Bachelor of Science - Business Administration - Project Management
Regis University
Associate of Science - General Studies
Western Nevada College
Skills
Relationship building
Written and oral communication
Flexible & Adaptable
Multitasking abilities
Training & Development
Analytical skills
Timeline
Benefit Services Analyst
Colorado PERA
04.2014 - 02.2019
Employer Representative I/II
Colorado PERA
10.2010 - 04.2014
Employer Relations Manager
Colorado PERA
11.2005 - 10.2010
Payroll Team Leader
Colorado PERA
06.2001 - 11.2005
Benefit Counselor
06.2000 - 06.2001
Associate of Science - General Studies
Western Nevada College
Bachelor of Science - Business Administration - Project Management
Regis University
Benefit Analyst Manager
Colorado PERA
2019 - Current