Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Bingaman

Dillsburg,PA

Summary

Dedicated Senior Imaging Scheduling Associate recognized for leadership in staff development and training. Expertise in process improvement and patient-centered care aimed at achieving operational excellence and enhancing patient satisfaction.

Overview

19
19
years of professional experience

Work History

Senior Imaging Scheduling Associate

Penn State Health
Camp Hill, Pennsylvania
11.2020 - Current
  • Collaborate with the direct supervisor to recruit and select candidates for vacant roles.
  • Train new employees on scheduling systems and operational processes.
  • Provide leadership and mentorship to newly hired employees on scheduling best practices.
  • Assist in developing effective training processes for scheduling to meet production objectives, while ensuring patient-centered care.
  • Coordinate efforts with supervisors and departments to achieve organizational goals.
  • Work with operations department members to enhance processes for improved patient experiences.
  • Partner with senior management to identify areas for improvement within existing systems or strategies.
  • Conduct quality assurance audits to verify HIPAA compliance and adherence to best practices.
  • Train and assist in the implementation of new scheduling processes and systems.

Scheduling Specialist III

Geisinger Helath System
Camp Hill , PA
08.2014 - 11.2020
  • Provided training and guidance on scheduling processes to new employees.
  • Scheduled and confirmed appointments.
  • Reviewed physician orders to ensure accuracy before scheduling appointments; identified discrepancies between order entry and actual physician order.

Imaging Assistant

Holy Spirit Health System
Camp Hill, Pennsylvania
11.2006 - 11.2020
  • Coordinated with other departments regarding patient care needs related to medical imaging services.
  • Worked closely with radiologists to interpret test results accurately.
  • Retrieved images from PACS systems or film archives as needed by physicians or other personnel.

Education

High School Diploma -

Cumberland Valley High School
Mechanicsburg, PA
06-1997

Skills

  • Leadership skills
  • Staff training and development
  • Team collaboration
  • Process improvement
  • Problem solving
  • Data analysis
  • Customer relationship management

Timeline

Senior Imaging Scheduling Associate

Penn State Health
11.2020 - Current

Scheduling Specialist III

Geisinger Helath System
08.2014 - 11.2020

Imaging Assistant

Holy Spirit Health System
11.2006 - 11.2020

High School Diploma -

Cumberland Valley High School

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