Tiffany Bochette
Woodland
Summary
Results-driven Ophthalmic Technician with extensive experience at DePoe Eye Center, excelling in visual acuity assessments and patient scheduling. Proven ability to enhance patient care through effective communication and collaboration with optometrists. Skilled in insurance verification and committed to continuous learning in a fast-paced environment.
Overview
9
9
years of professional experience
Work History
Opthalmic Tech
DePoe Eye Center
Columbus
11.2023 - 03.2025
- Sent patient prescriptions to pharmacies and scheduled future appointments.
- Examined eyes with instruments and pharmaceutical agents to determine visual acuity.
- Collaborated with optometrists to develop and implement care plans for patients with chronic eye conditions.
- Provided exceptional customer service by addressing patient concerns promptly and professionally.
- Processed insurance claims, verifying coverage and explaining benefits to patients.
- Administered diagnostic tests such as ophthalmoscopy, tonometry, and pachymetry.
- Conducted comprehensive pre-test procedures, including visual acuity, color vision, pressure tests, and auto-refraction.
- Conducted vision screenings using automated refraction technology, performed refractions also using jackson cross.
- Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
- Documented patient care by charting patient condition and treatment in records.
- Prepared invoices for services rendered and collected payments from patients.
- Educated patients about the importance of regular eye exams and preventive care measures.
- Filed paperwork in accordance with HIPAA regulations and office protocols.
- Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
- Administered and interpreted tests for glaucoma screening and retinal health.
- Contacted insurance companies to verify coverage information prior to treatment.
- Ordered supplies from vendors, ensuring that the practice had adequate stock at all times.
- Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
- Provided visual field testing to evaluate peripheral vision and detect abnormalities.
- Trained new staff on optometric testing procedures and clinic protocols.
- Assisted in minor surgical procedures such as corneal foreign body removal, pterygium and etc.
- Coordinated referrals to ophthalmologists for patients requiring further medical treatment.
- Verified prescriptions written by doctors prior to filling orders.
Data Entry Representative
Shiftkey, LLC
Irving
06.2022 - 11.2023
- Screened and regularly answered calls to provide assistance to important clients.
- Developed standards and best practices for entering data into the system.
- Analyzed and processed current data records to provide detailed reports.
- Reviewed data for deficiencies or errors, corrected any incompatibilities and checked output.
- Maintained data entry requirements by following data program techniques and procedures.
- Provided excellent customer service when responding to inquiries about entered data or processes used in entering data.
ER Clerk
Clay County Hospital
Ashland
02.2016 - 06.2022
- Ordered supplies for the Emergency Department as needed.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Demonstrated excellent customer service skills when interacting with patients and their families.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Created new patient charts using standard templates and forms as needed.
- Compiled and coded patient information or data in appropriate computer system.
- Verified patient information and insurance coverage to ensure accuracy of records.
Education
High School Diploma -
Woodland High School
Woodland, AL05-2006
Skills
- Ophthalmic testing
- Visual acuity assessment
- Patient scheduling
- Insurance verification
- Diagnostic imaging
- Customer service
- Patient documentation
- Patient history taking
- Adaptability in Fast-paced environments
- Continuous learning mindset
- Medical terminology proficiency
- Medical abbreviations
- Ophthalmic procedures
- Instrument sterilization procedures
- Surgical equipment handling
Timeline
Opthalmic Tech
DePoe Eye Center
11.2023 - 03.2025
Data Entry Representative
Shiftkey, LLC
06.2022 - 11.2023
ER Clerk
Clay County Hospital
02.2016 - 06.2022
High School Diploma -
Woodland High School
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