Tiffany Booker
Walmart
Stone Mountain,GA
11
years of professional experience
Dynamic logistics professional with proven expertise at Amazon in order fulfillment and inventory control. Skilled in heavy lifting and stock management, I consistently exceeded productivity goals while enhancing customer satisfaction. Adept at optimizing processes and training team members, I thrive in fast-paced environments, ensuring accuracy and efficiency in all operations.
Work History
Stocking Associate
2 Years- Stocked shelves efficiently to maintain product availability and enhance customer shopping experience.
- Assisted in inventory management by organizing stockroom and conducting regular counts.
- Collaborated with team members to optimize restocking processes for high-demand products.
- Ensured compliance with safety standards while handling merchandise and operating equipment.
- Monitored product expiration dates and rotated stock to minimize waste and ensure freshness.
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Performed inventory control, such as counting, and stocking merchandise.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Scanned, recorded and verified received inventory during regular shipments.
Fulfillment Associate
1 Year- Optimized inventory management to ensure timely order fulfillment and minimize discrepancies.
- Trained new associates on operational processes, safety protocols, and system navigation.
- Coordinated with team members to streamline packaging procedures and improve workflow efficiency.
- Implemented quality control measures to ensure accurate order processing and customer satisfaction.
- Monitored equipment functionality and reported maintenance needs to prevent operational delays.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
Curbside Shopper
3 Months- Selected and assembled customer orders accurately and efficiently.
- Communicated effectively with customers regarding order updates and substitutions.
- Maintained cleanliness and organization of work area in compliance with safety standards.
- Operated point-of-sale systems to process transactions smoothly and quickly.
- Adapted to fluctuating order volumes, ensuring timely service during peak hours.
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
- Collaborated with team members to ensure seamless communication and coordination of curbside orders.
- Reduced wait times for customers by closely monitoring order status updates and promptly preparing items for pickup.
- Managed high volumes of orders during peak times, prioritizing tasks to maintain efficiency and accuracy.
- Worked productively with customers to meet order requirements and service expectations.
- Expedited order processing by swiftly locating and gathering requested products from the store shelves.
- Developed strong product knowledge to better assist customers with their shopping needs and preferences.
- Tracked substitutions and informed customers of changes.
Logistics Associate
1 Year- Coordinated shipment schedules to optimize delivery times and reduce delays.
- Monitored inventory levels, ensuring stock accuracy and timely replenishment.
- Assisted in processing incoming and outgoing shipments using warehouse management systems.
- Implemented best practices for safety procedures, enhancing workplace compliance standards.
- Participated in continuous improvement initiatives, contributing to process enhancements within logistics workflows.
- Optimized warehouse layout for maximum space utilization and efficient material handling practices.
- Monitored inventory levels closely to prevent stockouts or excess inventory, maintaining optimal balance between supply and demand.
- Assisted in receiving, stocking and distribution of merchandise.
- Helped train new employees in safe practices and warehouse procedures.
- Maintained clean, orderly work environment free of hazards.
- Verified quantity and description of materials received by checking merchandise against packing list.
Cashier
10 Months- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and payment options.
- Maintained cleanliness and organization of checkout areas for optimal customer experience.
- Handled cash, credit, and digital payments accurately to ensure financial integrity.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Logistics Associate
2 Years 4 Months- Supported cross-functional teams to streamline logistics operations and improve efficiency.
- Developed training materials for new staff, promoting operational consistency across the team.
- Analyzed transportation routes to identify cost-saving opportunities and improve service delivery.
- Enhanced customer satisfaction by ensuring timely and accurate order fulfillment.
Education
High School Diploma
Skills
Heavy lifting
Restocking shelves
Pallet jack operation
Item scanning
Workplace cleanliness
Stock management
Labeling accuracy
Order fulfillment
Merchandising guidelines
Inventory control
Timeline
Stocking Associate
Walmart
04.2024 - 04.2026Read More
Fulfillment Associate
Amazon
03.2022 - 03.2023Read More
Curbside Shopper
Kroger
03.2020 - 06.2020Read More
Logistics Associate
AMR
03.2018 - 03.2019Read More
Cashier
Kroger
05.2017 - 03.2018Read More
Logistics Associate
Metro Atlanta Ambulance
12.2014 - 04.2017Read More
Warren Central High School
High School Diploma
Read More