Summary
Overview
Work History
Education
Skills
Timeline
Generic

TIFFANY BOUNDS

Horn Lake

Summary

Customer Returns Processor with experience working in warehouse distribution centers for Marketing retailers. Skilled in Microsoft inventory tracking systems. Prioritizes organization, detailed documentation and process efficiency. Knowledgeable and dedicated customer service professional with extensive experience in all types of industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience

Work History

Customer Return Processor

  • Achieved a rate of a 30+ or better
  • Effectively communicates with co-workers and supervisors regarding work requirements
  • Pays meticulous attention to detail and possesses a task-oriented work ethic
  • Demonstrates flexibility and a willingness to modify work schedule to support company needs
  • Ability to successfully complete tasks in a timely manner with minimal supervision on a daily basis
  • Ability to receive and convey information accurately
  • Ability to consistently meet minimum productivity standards
  • Ability to safely operate fork lift equipment without incident
  • Ability to maintain zero defect performance
  • Self-motivated
  • All other duties as assigned.

Learning Ambassador

Amazon Warehouse
  • Train and onboard New Hire Employees to know how to process returns at Amazon Warehouse
  • Making sure they know the importance of the quality standards of processing
  • Research new and emerging training to drive performance and promote cost-reduction
  • Give the New Hire Employees examples of the role via playing stimulations and team exercises
  • At the end of their training to ensure that they have a clear understanding of their role as a customer returns processor.

Auditor

Amazon Warehouse (MEM 3)
07.2022 - Current
  • Achieved to have the highest processor rate
  • Achieved learning the importance of an auditor
  • Achieved to have the best communication skills with other team members
  • Achieved being a great competitor.

ICQA PG

Amazon Warehouse
07.2022 - Current
  • Trained new hires on ICQA procedures and best practices, fostering a culture of continuous improvement within the team.
  • Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
  • Conducted investigations into questionable test results.
  • Completed stock inventories to identify and address issues negatively impacting controls.
  • Inspected items and compared against standards to meet regulatory requirements.
  • Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders, and engineering specifications to meet contract compliance regulations.
  • Assisted in developing standard operating procedures for improved consistency across all ICQA processes.
  • Reduced product damage, implementing proper handling techniques and training staff on best practices.
  • Demonstrated adaptability by quickly learning new systems and processes as needed for better performance in the ICQA role.
  • Maintained a high level of attention to detail, ensuring thoroughness and accuracy in all aspects of the ICQA role.
  • Developed strong organizational and communication skills through coursework and volunteer activities.

Tutor

AmeriCorps Member
08.2021
  • Innovation
  • AmeriCorps researches and develops unique service programs that explore how to engage and improve communities
  • Implementation
  • AmeriCorps members, grantees, and partner organizations adopt programs locally to address social issues
  • Improvement
  • AmeriCorps leverages rigorous evaluation methods to measure program performance and identify opportunities for improvement
  • Expanded Impact
  • Using evaluation results, AmeriCorps provides the framework for other organizations to replicate and scale programs in their communities.

Education

Associate of Applied Science, A.A.S Degree, Applied Business Math, Records Management, Intro/Business Management, Document Format & Production, Principles of Accounting, Mechanics of Communication -

Holmes Community College
Grenada, Mississippi
01.2022

Skills

  • Order Processing
  • Office equipment proficiency
  • Medical terminology knowledge
  • Store maintenance
  • Quality Control

Timeline

Auditor

Amazon Warehouse (MEM 3)
07.2022 - Current

ICQA PG

Amazon Warehouse
07.2022 - Current

Tutor

AmeriCorps Member
08.2021

Customer Return Processor

Learning Ambassador

Amazon Warehouse

Associate of Applied Science, A.A.S Degree, Applied Business Math, Records Management, Intro/Business Management, Document Format & Production, Principles of Accounting, Mechanics of Communication -

Holmes Community College

Similar Profiles

CREATE PROFILE
TIFFANY BOUNDS