Tiffany Bradford

• Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service.
• Handled high volumes of transactions with precision, minimizing errors while maintaining excellent customer service standards.
• Maintained strong relationships with customers through respectful communication, professional appearance, and reliable mail delivery services.

• Provided exceptional customer service, fostering repeat business and positive experiences.
• Crafted customized cocktails based on customer preferences and seasonal ingredients.
• Served high customer volumes during special events, nights, and weekends.

• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Kept bar presentable and well-stocked to meet customer needs.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Enhanced customer experience with engaging conversations and personalized drink recommendations.

• Trained new staff on service protocols and menu knowledge.
• Delivered exceptional customer service in fast-paced dining environment.
• Managed bar inventory and ensured compliance with alcohol regulations.
• Collaborated with kitchen staff to streamline order delivery processes.

Phi Theta Kappa Honors Society member