Tiffany Bradshaw
Bronx,NY
Summary
Experienced adaptable and result-oriented service aid with over 10 years of customer service experience. Skilled leader in customer success operations, who can effectively drive a team and manage results. Committed to delivering high-quality service and ensuring customer satisfaction.
Overview
17
17
years of professional experience
Work History
Seasonal Groundskeeper
NYC Department of Parks & Recreation
New York, NY
08.2024 - Current
- Maintain the cleanliness and orderliness of designated park areas, including picking up litter, emptying trash cans, and sweeping walkways to enhance visitors' experiences
- Assist in the upkeep of park landscapes by mowing lawns, trimming hedges, and pruning trees to ensure a neat and aesthetically pleasing environment
- Participate in the planting and watering flowers, shrubs, and trees, contributing to the beautification and sustainability of park grounds
- Uphold Park rules and regulations, provide friendly assistance to park visitors, and promptly address any concerns or issues to enhance overall guest satisfaction
- Adherent to established safety protocols and procedures, including the proper use of personal protective equipment and adherence to chemical handling guidelines, to promote a safe work environment
Cashier
Allerton Beauty Supply
Bronx, NY
08.2022 - 03.2024
- Monitored and reported on cash register discrepancies to store management, ensuring accurate accounting of daily sales
- Ensured the security of cash and personal belongings of both employees and customers by following all cash handling policies and procedures
Service Aid
Queens Hospital
Queens, NY
12.2021 - 07.2022
- Assisted in the daily cleaning and maintenance of patient rooms, common areas, and other hospital spaces to ensure a safe and sanitary environment for patients, staff, and visitors
- Assisted in organizing and implementing hospital-wide infection control protocols to ensure the safety of patients, staff, and visitors
Package Handler
Amazon
Bronx, NY
08.2021 - 12.2021
- Implemented quality control measures to ensure accuracy and efficiency in package sorting operations
- Ensured packages are sorted and organized in accordance with Amazon's specific guidelines and requirements
Cashier
Target
Bronx, NY
11.2019 - 03.2020
- Developed and maintained expertise in handling various payment methods, including cash, credit/debit cards, and mobile payments, to ensure efficient and accurate transactions for customers
- Maintained a friendly and positive demeanor while providing excellent customer service, ensuring a pleasant shopping experience for all customers
- Provided exceptional customer service by greeting and assisting
Deli Associate
Fairway Market
Brooklyn, NY
03.2014 - 08.2019
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Counselor
Gloria Wise Boys & Girls Club
Bronx, NY
04.2012 - 02.2014
- Provided academic assistance and developmental support to children ages 8-11 years old
- Supervised and organized educational and recreational activities
Mail Clerk
NYC Health & Hospitals Jacobi Hospital
Bronx, NY
01.2008 - 06.2011
- Developed and implemented a system to track and distribute incoming and outgoing mail efficiently, ensuring timely delivery to the appropriate departments and individuals
- Maintained accurate records of all incoming and outgoing mail, including the date and time of delivery and the recipient's name, to ensure accountability and facilitate communication
- Identified and resolved any issues or delays in the mail delivery system, ensuring that mail is delivered promptly and efficiently
Education
GED - General Educational Development
NYC Vocational Training Center
Bronx, NY03.2006
Skills
- Customer Service
- Efficiency
- Mail & Package Sorting Operations
- Teamwork
- Cleanliness
- Writing
- Organization skills
- Typing dexterity
- General Maintenance
- Accuracy
- Quality Control & Assurance
- Inventory Control
- Attention to detail
- Leadership
- Time management
Timeline
Seasonal Groundskeeper
NYC Department of Parks & Recreation
08.2024 - Current
Cashier
Allerton Beauty Supply
08.2022 - 03.2024
Service Aid
Queens Hospital
12.2021 - 07.2022
Package Handler
Amazon
08.2021 - 12.2021
Cashier
Target
11.2019 - 03.2020
Deli Associate
Fairway Market
03.2014 - 08.2019
Counselor
Gloria Wise Boys & Girls Club
04.2012 - 02.2014
Mail Clerk
NYC Health & Hospitals Jacobi Hospital
01.2008 - 06.2011
GED - General Educational Development
NYC Vocational Training Center