Tiffany Britt
Detroit
Summary
Motivated title clearance and escrow closing specialist with experience in a fast-paced, team-based environment. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.
Results-driven behavioral professional with knack for implementing intervention strategies and fostering positive behavioral changes. Known for strong focus on collaborative efforts and achieving meaningful outcomes in dynamic settings. Skilled in data collection, analysis, and individualized support plans, ensuring adaptability to meet evolving client needs.
Overview
9
9
years of professional experience
Work History
ABA Technician
Gateway Pediatric Therapy
11.2024 - Current
- Increased functional living skills through the use of task analysis and systematic instruction techniques.
- Fostered a supportive learning environment that encouraged collaboration, problem-solving, and self-advocacy among clients.
- Delivered services in diverse settings such as homes, daycare centers and other community settings and maintained confidentiality of information regarding children and families.
- Adapted instructional materials according to each client''s unique learning style and preferences for optimal success.
Title Clearance Analyst
Amrock Title Company
10.2018 - 06.2023
- Analyzed legal descriptions for mineral rights and surface estates to determine ownership interests
- Identified opportunities for cost savings through efficient management of leased properties
- Reviewed and analyzed land leases, title documents, and other related documents to ensure accuracy of information
- Prepared detailed reports summarizing findings from due diligence reviews
- Conducted due diligence reviews of title abstracts, surveys, and prior lease history
- Collaborated effectively with colleagues across departments to develop innovative solutions that meet customer needs
Resolution Specialist
Rock Connections
02.2016 - 10.2018
- Effectively managed a high-volume of inbound and outbound customer calls in the medical field
- Accurately documented, researched, and resolved customer service issues and insurance issues
- Managed Customer calls effectively and efficiently in a complex and fast-paced call center environment
- Assist with shadowing new team members/interviewees
Education
High school diploma -
Holy Redeemer High School
01.1999
Skills
- Exceptional communication skills
- Multi-line phone talent
- Quick Learner
- Creative Problem solver
- MS Windows proficient
- Local/state health laws knowledge
- Customer Accounts Management
- Multiple DWC Certificates
Timeline
ABA Technician
Gateway Pediatric Therapy
11.2024 - Current
Title Clearance Analyst
Amrock Title Company
10.2018 - 06.2023
Resolution Specialist
Rock Connections
02.2016 - 10.2018
High school diploma -
Holy Redeemer High School
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