Tiffany Brooks
Hollis,NY
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customs and Border Protection Officer
Department of Homeland Security
11.2019 - Current
- Enforced customs regulations to ensure compliance and maintain national security.
- Conducted inspections of cargo, vehicles, and individuals to prevent illegal activities.
- Collaborated with law enforcement agencies to investigate smuggling operations.
- Analyzed intelligence reports to identify potential threats at border crossings.
- Implemented risk assessment techniques to prioritize high-risk shipments for inspection.
- Developed strategies to enhance operational efficiency in processing travelers and goods.
- Trained junior officers on procedures and best practices for inspections and surveillance.
- Utilized advanced technology tools such as X-ray machines and radiation detectors for enhanced screening capabilities during cargo inspections.
- Prevented the entry of illegal goods by identifying and intercepting contraband items during inspections.
- Reduced wait times at checkpoints by streamlining inspection processes and implementing effective communication strategies.
- Participated in joint exercises with foreign counterparts to enhance inter-agency cooperation within the international community on border protection issues.
- Evaluated traveler behavior to identify potential risks or indicators of criminal activity during inspections.
- Ensured compliance with immigration laws by verifying documentation for travelers entering the country.
Tso | Department of Homeland Security
02.2017 - 11.2019
- Screen passengers as they enter the checkpoint. Verify identification and travel documents. Operate the X-ray machine accurately and efficiently.
- Perform standard pat downs of passengers that may pose a potential threat to aviation security. Conduct physical searches of property.
- TSA Trainings: Travel Document Checker, Cultural and Religious awareness training. Active shooter incident training.
- Critical thinking training. Sensitive Security Information training. Access Control-Breach Mitigation training.
- Hours per week: 40
Parks Enforcement Officer
NYC Department of Parks and Recreation
02.2016 - 02.2017
- Enforced compliance with regulations, ensuring public safety and environmental protection.
- Conducted inspections and investigations to identify violations and implement corrective actions.
- Collaborated with law enforcement agencies to coordinate operations and share intelligence.
- Developed training materials for new officers, enhancing team knowledge and procedural adherence.
Education
Some college (no degree) - Criminal Justice
Borough of Manhattan Community College
New York, NY12.2016
Skills
- Successfully completed Advanced Enforcement Officer Training Program (AOETP)
- Successfully completed the Plain Clothes Carry course
- Knowledge of laws, rules, regulations, programs, and procedures concerning import/export of merchandise Cargo experience
- Proficient in the use of Word and Excel
- Certified with the use of ECW
- Secondary and baggage trained
Certification
ECW certified.
Successfully completed Plain clothes training and ERO 30 day TDY.
Successfully completed Advanced Enforcement Officer Training Program (AOETP).
Language skills
Spanish Spoken: Novice | Written: Intermediate | Read: Intermediate
Timeline
Customs and Border Protection Officer
Department of Homeland Security
11.2019 - Current
Tso | Department of Homeland Security
02.2017 - 11.2019
Parks Enforcement Officer
NYC Department of Parks and Recreation
02.2016 - 02.2017
Some college (no degree) - Criminal Justice
Borough of Manhattan Community College
Additional information
Typing 40wpm.
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