Tiffany Brown
Memphis,TN
Summary
Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Detailed knowledge of rental market for rental properties and impressive financial management skills. Expert user of Yardi Multifamily.
Entry-level Leasing Consultant with outstanding knowledge of rental agreement laws. Brings strong skill set and forward-thinking nature to property management markets. Organized and dedicated to property success.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Leasing Consultant
Preserve At Southwind
Memphis , TN
01.2022 - 08.2022
- Responded to requests and scheduled appointments for property showings.
- Greeted clients, showed apartments, and prepared leases.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Verified tenant incomes and other information before accepting lease applications.
- Distributed and followed up on tenant renewal notices.
- Escalated major issues to property manager for immediate remediation.
- Liaised between property owners and tenants about expectations, paperwork, payments and other logistics.
Lead Teacher
Knight Arnold Children’s Academy
10.2013 - 07.2020
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
Education
Sheffield High School
Memphis, TN2001
Skills
- Security Management and Enhancement
- Rent Collection
- Clear Communication
- Leasing Terms and Specifications
- Fair Housing Policies
- Common Sense Reasoning
- Background Checks
- Sales and Marketing Aptitude
- Property Marketing
- Phone and Email Etiquette
- Social Media Engagement
- Lease Renewals
- Community Policies
- Screening Processes
Timeline
Leasing Consultant
Preserve At Southwind
01.2022 - 08.2022
Lead Teacher
Knight Arnold Children’s Academy
10.2013 - 07.2020
Sheffield High School
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