Overview
Work History
Education
Skills
Certification
Timeline
Generic
Tiffany Burchett

Tiffany Burchett

Hillsboro,Ohio

Overview

25
25
years of professional experience
1
1
Certification

Work History

BDR Representative

Braden Automotive
04.2023 - 12.2024
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Enhanced company reputation by providing exceptional customer service and support.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Provided valuable input resulting in new opportunities for growth and development.

CSI Coordinator

Braden Automotive
04.2023 - 10.2023
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Conducted comprehensive market research to inform strategic planning.
  • Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
  • Increased client satisfaction by facilitating clear and consistent communication between project teams and stakeholders.

FC Associate

Amazon LLC
06.2021 - 07.2023
  • Package handling
  • Product Inspection
  • Product induction
  • Quality Control
  • Followed procedures at all times for personal and team safety.
  • Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
  • Loaded and unloaded trucks efficiently using appropriate equipment such as pallet jacks or forklifts when necessary.
  • Increased customer satisfaction by ensuring timely and precise order fulfillment, maintaining communication throughout the process.

Outside Sales Representative

Roy Tailor's Uniform Company Inc.
12.1999 - 08.2005
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Assessed customer needs by visiting their locations to demonstrate products and propose strategic solutions.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Exceeded monthly sales targets and quotas consistently.
  • Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
  • Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Monitored competitor activities to maintain competitive advantage.
  • Attended trade shows and conferences regularly to increase brand visibility.

Education

Business Administration - management, analytics, accounting, finance, operations, marketing and human resources

Phoenix University
06.2023

High School Diploma - Foreign language-French, Chemistry/Physics, Trigonometry/Calculus, AP English Lit / AP History, Physicology/Sociology, Astronomy, Sports Medicine

Westland High School
Galloway, OH
05.1999

Skills

  • Critical Thinking
  • Active Listening
  • Highly Customized Outreach
  • Know Who to Target
  • Resilience
  • Creativity
  • Curiosity
  • Excellent communication skills
  • Business Development
  • Work Ethic
  • Customer Service
  • Sales Cycle
  • Lead Generation and marketing

Certification

  • Vin Solutions
  • Cyber Security Management
  • Dealer Track
  • Autosoft
  • Microsoft Excel
  • Word
  • PowerPoint
  • Cox Automotive/I Packet
  • Dealer track Autosoft/V Auto
  • ADP Workforce Payroll
  • Google Docs
  • Google Sheets
  • Google Slides
  • Google Business Acct Ratings/Reviews
  • GG

Timeline

BDR Representative

Braden Automotive
04.2023 - 12.2024

CSI Coordinator

Braden Automotive
04.2023 - 10.2023

FC Associate

Amazon LLC
06.2021 - 07.2023

Outside Sales Representative

Roy Tailor's Uniform Company Inc.
12.1999 - 08.2005

Business Administration - management, analytics, accounting, finance, operations, marketing and human resources

Phoenix University

High School Diploma - Foreign language-French, Chemistry/Physics, Trigonometry/Calculus, AP English Lit / AP History, Physicology/Sociology, Astronomy, Sports Medicine

Westland High School

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Tiffany Burchett