Tiffany Burkes
Little Rock,AR
Summary
Ethics and compliance leader with over a decade of experience managing case triage, regulatory investigations, ethics reporting, and risk mitigation. Expertise in overseeing highly confidential cases involving misconduct, fraud, and policy violations. Proven ability to develop internal controls, deliver ethics training, manage compliance hotlines, and ensure alignment with corporate codes of conduct and legal frameworks. Strong collaborator across departments including legal, HR, internal audit, and senior leadership.
Overview
15
15
years of professional experience
Work History
Code Enforcement Officer
City of North Little Rock
North Little Rock, AR
02.2024 - Current
- Lead investigations into regulatory and ethical violations across zoning and municipal codes.
- Draft legal documentation for violations and ensure compliance with local ordinances.
- Collaborate with legal teams, law enforcement, and city management to resolve complaints.
- Maintain case records for audit and compliance reviews.
Fraud Investigator
Arkansas Department of Human Services
Little Rock, AR
09.2021 - 12.2023
- Conducted in-depth investigations into alleged violations of policies and regulations.
- Investigated fraud, policy violations, and compliance issues through interviews and evidence collection.
- Analyzed case facts, reviewed applicable laws, and determined investigative findings.
- Prepared detailed reports outlining evidence, violations, and policy implications.
- Communicated findings with relevant agencies and provided testimony in hearings.
Mental Health Advisor
Arkansas Department Of Corrections
Malvern, AR
08.2020 - 04.2021
- Conducted inmate mental health assessments and provided counseling.
- Maintained detailed case records and collaborated with clinical teams on treatment plans.
- Assisted in crisis intervention and provided guidance on rehabilitation programs.
- Reviewed mental health history to determine classification and parole violations.
PRI Patient Representative
U of A Medical Center
Little Rock, AR
05.2011 - 12.2019
- Assisted patients in scheduling appointments, verifying insurance coverage, and completing paperwork.
- Enters benefit and authorization information.
- Create Referrals.
- Verify Medicaid.
- Schedule Patients.
- Processed prior authorizations from insurance companies for medical treatments or procedures.
- Schedule, reschedule, and coordinate patient appointments (infusions/chemo, physician, diagnostic procedures) in a timely and accurate manner.
- Epic Super User
- Complete daily work queues.
Education
Master of Arts - Criminal Justice
University of Memphis
Memphis, TN08-2024
Bachelor of Arts - Criminal Justice
University of Arkansas Little Rock
Little Rock, AR01.2020
Skills
- Ethics & Compliance Case Management
- Regulatory & Legal Investigations
- Risk Assessment & Internal Controls
- Compliance Hotline & Incident Reporting
- Organizational Ethics & Code of Conduct
- Policy Development & Program Oversight
- Cross-functional Collaboration (Legal, HR, Audit)
- Investigative Interviewing & Documentation
- Data Reporting & Program Metrics
- Compliance Training & Awareness Campaigns
- Confidentiality & Professional Integrity
Timeline
Code Enforcement Officer
City of North Little Rock
02.2024 - Current
Fraud Investigator
Arkansas Department of Human Services
09.2021 - 12.2023
Mental Health Advisor
Arkansas Department Of Corrections
08.2020 - 04.2021
PRI Patient Representative
U of A Medical Center
05.2011 - 12.2019
Master of Arts - Criminal Justice
University of Memphis
Bachelor of Arts - Criminal Justice
University of Arkansas Little Rock
References
References available upon request.