Hi, I’m
Tiffany Burkett
L
Wilmington,DE
Summary
Dynamic and results-driven professional with extensive experience at Giant Food Stores, excelling in seafood preparation and customer service. Proven ability to enhance client satisfaction through personalized shopping solutions and effective multitasking. Strong communicator and team leader, adept at maintaining product freshness and ensuring compliance with health standards.
Overview
32
years of professional experience
Work History
Giant Food Stores
Seafood Clerk
01.2023 - 02.2026
Job overview
- Worked closely with the management team to identify sales opportunities by monitoring industry trends and customer feedback.
- Participated in ongoing training programs to stay current on industry best practices for handling, storing, and preparing seafood products safely.
- Ensured freshness of seafood products by conducting regular inventory checks and maintaining proper storage conditions.
- Handled specialty seafood items for packaging and display.
- Maximized productivity during peak hours by efficiently multitasking between customer service responsibilities and stocking duties.
Giant Food Stores
Personal Shopping Assistant
01.2023 - 02.2026
Job overview
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
- Negotiated favorable pricing with vendors, passing on cost savings to clients while maintaining strong profit margins.
- Increased client loyalty by offering tailored solutions that met their unique needs both in-store and online.
- Ensured personalized service by preparing and managing detailed client profiles, capturing preferences, sizes, and purchase history.
- Organized regular follow-ups with past customers, leading to repeat business and increased referral rates.
- Developed strong relationships with retailers, securing exclusive discounts and promotions for clients.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
McDonald's
Shift Manager
03.2012 - 02.2016
Job overview
- Promoted a positive work environment through open communication and constructive feedback.
- Tracked receipts, employee hours, and inventory movements.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Trained and mentored new employees to maximize team performance.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Arbys Resturant
Shift Leader
03.2005 - 02.2011
Job overview
- Trained new employees and delegated daily tasks and responsibilities.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Enforced company policies and regulations with employees.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
Avon Products
Picking Packer
03.1999 - 02.2006
Job overview
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
Wendys Restaurant
Cashier Team Lead
03.1994 - 02.1999
Job overview
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
- Negotiated with suppliers for better pricing, reducing operational costs without compromising quality.
- Managed inventory levels to prevent stock shortages, conducting regular audits and ordering supplies as needed.
- Developed training program for new employees, speeding up their integration into team.
Education
Delicate Wilmington Delaware
High School Diploma from Business
06.2000
Skills
Food safety
Knife handling
Deboning techniques
Workplace safety
Seafood preparation
Market trends
Cross-contamination prevention
Sanitizing surfaces
Health code standards
Rotating products
Maintaining freshness
Preparing orders
Placing orders
Weighing items
Seafood handling
Packing shrimp
Weighing product
Replenishing stock
Packaging seafood
Product wrapping
Weighing products
Teamwork
Store operations
Customer assistance
Teamwork and collaboration
Customer service
Stock replenishment
Problem-solving
Friendly and helpful
Time management
Problem-solving abilities
Strong communication and interpersonal skills
Team leadership
Honest and dependable
Multitasking
Cleaning and sanitizing
Team supervision
Creative thinking
Excellent communication
Reliable and responsible
Cash handling
Self motivation
Product knowledge
Time management abilities
Adaptability and flexibility
Timeline
Seafood Clerk
Giant Food Stores
01.2023 - 02.2026
Personal Shopping Assistant
Giant Food Stores
01.2023 - 02.2026
Shift Manager
McDonald's
03.2012 - 02.2016
Shift Leader
Arbys Resturant
03.2005 - 02.2011
Picking Packer
Avon Products
03.1999 - 02.2006
Cashier Team Lead
Wendys Restaurant
03.1994 - 02.1999
Delicate
High School Diploma from Business