Tiffany Bustamante
Homestead,Florida
Summary
Communications and Social Media Specialist with extensive experience in brand management and content creation. Proven track record in social media strategy, public relations writing, and event promotion. Recognized for fostering genuine connections and delivering consistent messaging across various platforms. Collaborated with leadership and businesses to enhance community engagement and brand visibility.
Overview
9
9
years of professional experience
Work History
Social Media Manager
South Dade Kia & Toyota
Homestead, Florida
02.2023 - 08.2025
- Managed social media platforms for several automotive brands and a nonprofit education fund, ensuring consistent branding and messaging.
- Created and edited original content including photography, video, Instagram Reels, and TikToks.
- Developed monthly content calendars while collaborating with leadership on campaign planning.
- Wrote press releases, newsletters, captions, and internal communications materials for brand promotion.
- Supported community events and fundraisers through digital promotion and on-site coordination.
- Collaborated with Director of Community Engagement and external marketing agencies for strategic initiatives.
- Strengthened brand presence by showcasing employees, customers, and community involvement.
- Maintained professionalism and accountability across multiple brands and tight deadlines.
Freelance Communications & Social Media Specialist
Peace of Tiffany
Miami, Florida
06.2025 - Current
- Delivered social media management and content creation services for small businesses and local brands.
- Developed content strategies that aligned with brand voice and audience engagement goals.
- Created visual assets, wrote captions, and managed posting schedules across multiple platforms.
- Consulted clients on branding consistency, storytelling methods, and community engagement initiatives.
- Independently managed projects while meeting deadlines and maintaining clear client communication.
Server & Guest Experience Lead
Mezes Greek Taverna
Pembroke Pines, Florida
01.2017 - 12.2022
- Delivered exceptional customer service in a high-volume, fast-paced restaurant environment.
- Built loyal customer relationships through strong communication, warmth, and personalized experiences.
- Frequently requested by guests for professionalism and engaging service style.
- Balanced multiple priorities while maintaining accuracy, speed, and positive guest experiences.
- Supported promotions, themed events, and guest communications.
Education
Bachelor of Science - Public Relations, Advertising & Communications
Florida International University
Miami, FL12-2022
Skills
Communications and marketing
- Social media management
- Content creation
- Short-form video production
- Brand storytelling
- Copywriting and caption writing
- Public relations writing
- Newsletter development
- Content planning
- Community engagement
Professional skills
- Project management
- Client communication
- Collaboration with leadership and agencies
- Time management
- Adaptability
- Attention to detail
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Freelance Communications & Social Media Specialist
Peace of Tiffany
06.2025 - Current
Social Media Manager
South Dade Kia & Toyota
02.2023 - 08.2025
Server & Guest Experience Lead
Mezes Greek Taverna
01.2017 - 12.2022
Bachelor of Science - Public Relations, Advertising & Communications
Florida International University