Tiffany Callis
Blue Springs,MO
Summary
Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Research Medical Center
Kansas City, MO
03.2024 - 05.2025
- Responsible for coordinating with the nurses on duty to care for post stroke patient care needs including but not limited to answering call lights, turning patients, bathing patients, ambulation and other activities of daily living. As well, monitoring vital signs, performing blood sugar checks and monitoring intake and output for each patient on the shift. Mastering the importance of teamwork, communication and through understanding of policy and protocols in an effort to keep patients safe and provide quality care while hospitalized.
Clinical Navigator
Saint Luke's Health System
Kansas City, MO
05.2023 - 12.2023
- Responsible for assisting providers and the nursing team in the delivery of professional medical care. Specific duties include pre-visit planning, rooming patients, obtaining vitals, utilizing the EMR system, scanning and downloading of documents, administering injections, vaccine coordination, telephone screening (with protocols), phlebotomy, assist with procedures (as needed), and duties as assigned based on clinic needs.
OTC Representative
Convey Health Solutions
Overland Park, KS
07.2022 - 05.2023
- Process requests for OTC items received from health plan members via mail or phone call. Update account information such as billing options and changes of address or phone numbers. Answer questions pertaining to mailings sent out by the company periodically. Make concise and detailed notations as it pertains to member records. Submit mail requests for beneficiaries such as ID card. Educate beneficiaries on how the plan works, including benefits, cost sharing, and levels of coverage. Research premium billing discrepancies and prescription claims processed.
Reimbursement Specialist
TrialCard, Inc
Kansas City, MO
05.2020 - 06.2022
- Ensures that healthcare providers and organizations are appropriately reimbursed for their services. They are responsible for verifying insurance coverage, submitting reimbursement claims, and communicating with insurance companies, patients, and healthcare providers.
Inbock Dock Worker
Amazon
Kansas City, KS
09.2019 - 05.2020
- Upheld high-quality standards for all handled goods while meeting strict deadlines in a fast-paced work environment.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Increased efficiency in loading and unloading cargo by utilizing proper equipment and techniques.
- Expedited shipment processing by accurately documenting cargo details, including weight, dimensions, and potential hazards.
Assembly Line Worker
Ford Motor Company
Claycomo, Mo
03.2016 - 06.2019
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
Direct care professional
Caring hands and hearts
Kansas City, MO
02.2015 - 09.2017
- Assist individuals with mental or developmental disabilities by creating behavior plans, teaching self-care skills, cooking meals and doing laundry. Additional duties may include: Assisting clients with daily personal tasks, including bathing and dressing. Taking clients out for fields trips and daily outings.
Care Assistant
Private Duty In-Home Care
Kansas City, MO
01.2009 - 05.2015
- Assist with daily baths, feeding, medication, and daily activites. Run errands, pay bills, grooming and cleaning.
Direct Care Worker
Integrity Home Care + Hospice
Kansas City, MO
04.2010 - 11.2012
- Activities of daily living: bathing, grooming, toileting, nail care, etc.Household support: light housekeeping, laundry, bed making etc.Meal preparation and feedingRange of motion/exercisesAssisting with ambulation (Transfers/use of mechanical lifting devices)Medication reminders
Education
Diploma - Medical Office Assistant
University of Central Missouri
Lees Summit, MO11.2011
Certificate - Patient Care Tech
Startech
Kansas City, MO04-2024
Skills
- Communication skills, Patient monitoring, Vital signs, Experience with children, Medical terminology, Acute care, Computer skills
- Patient observation
- CPR certification
- Blood glucose testing
- Basic life support
- Direct patient care
Certification
- CPCT/A - Patient Care Technician/Assistant
Timeline
Patient Care Technician
Research Medical Center
03.2024 - 05.2025
Clinical Navigator
Saint Luke's Health System
05.2023 - 12.2023
OTC Representative
Convey Health Solutions
07.2022 - 05.2023
Reimbursement Specialist
TrialCard, Inc
05.2020 - 06.2022
Inbock Dock Worker
Amazon
09.2019 - 05.2020
Assembly Line Worker
Ford Motor Company
03.2016 - 06.2019
Direct care professional
Caring hands and hearts
02.2015 - 09.2017
Direct Care Worker
Integrity Home Care + Hospice
04.2010 - 11.2012
Care Assistant
Private Duty In-Home Care
01.2009 - 05.2015
Diploma - Medical Office Assistant
University of Central Missouri
Certificate - Patient Care Tech
Startech