TIFFANY CAMPBELL
Data & Software Quality Manager
Frederick,MD
Summary
Software-savvy data quality assurance manager committed to confirming proper functionality and usability of software products before release. Adheres to test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews change request documentation to verify technical accuracy and completeness to mitigate risks. Resourceful and able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully to meet deadlines and customer satisfaction requirements. Well-versed in identifying and documenting complex software problems and causes. Designs test plans and procedures and equips and trains newer colleagues. Demonstrates practiced expertise in product design and participates in design reviews to offer early input on functional requirements and potential problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Data Software Quality Manager
CareMetx
Bethesda, MD
04.2014 - Current
- Streamlined the bug reporting process, expediting issue resolution and enhancing team efficiency.
- Reduced software defects by implementing rigorous testing procedures and methodologies.
- Improved application stability through meticulous regression testing after each update or patch release.
- Developed strong working relationships with developers and project managers, fostering effective communication for efficient problem-solving.
- Fostered a positive team environment by actively participating in meetings, sharing knowledge, and contributing to the professional growth of colleagues.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Developed custom test scripts based on user requirements that consistently met project goals within budget constraints.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Delivered exceptional results by adhering to strict deadlines while maintaining high standards of accuracy and precision in testing activities.
- Identified and resolved critical bugs, ensuring smooth application performance for endusers.
Education
Bachelor of Science - Business Administration
Michigan State University
East Lansing, MI 06.1996 - 08.2000
Skills
- Efficient Data Entry
- Data Verification & Accuracy
- Information Updates
- Data Input
- Administration and Reporting
- Scheduling and Coordinating
- Directing Team Members
- Organized
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