Summary

Overview

Work History

Education

Skills

TIFFANY CAMPBELL

Data & Software Quality Manager

Frederick,MD

Summary

Software-savvy data quality assurance manager committed to confirming proper functionality and usability of software products before release. Adheres to test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews change request documentation to verify technical accuracy and completeness to mitigate risks. Resourceful and able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully to meet deadlines and customer satisfaction requirements. Well-versed in identifying and documenting complex software problems and causes. Designs test plans and procedures and equips and trains newer colleagues. Demonstrates practiced expertise in product design and participates in design reviews to offer early input on functional requirements and potential problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10

10

years of professional experience

4

4

years of post-secondary education

Work History

Data Software Quality Manager

CareMetx

Bethesda , MD

04.2014 - Current

Streamlined the bug reporting process, expediting issue resolution and enhancing team efficiency.
Reduced software defects by implementing rigorous testing procedures and methodologies.
Improved application stability through meticulous regression testing after each update or patch release.
Developed strong working relationships with developers and project managers, fostering effective communication for efficient problem-solving.
Fostered a positive team environment by actively participating in meetings, sharing knowledge, and contributing to the professional growth of colleagues.
Authored and maintained well-organized, efficient and successful manual test cases for entire team.
Developed custom test scripts based on user requirements that consistently met project goals within budget constraints.
Evaluated function, performance and design compliance of every product against design standards and customer needs.
Delivered exceptional results by adhering to strict deadlines while maintaining high standards of accuracy and precision in testing activities.
Identified and resolved critical bugs, ensuring smooth application performance for endusers.

Education

Bachelor of Science - Business Administration

Michigan State University

East Lansing, MI

06.1996 - 08.2000

Skills

Efficient Data Entry
Data Verification & Accuracy
Information Updates
Data Input

Administration and Reporting
Scheduling and Coordinating
Directing Team Members
Organized