Amy Simmons
Durant,OK
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
2
2
years of professional experience
Work History
Senior Case Manager
CareMetx
Bethesda, MA
06.2024 - Current
- Implemented and evaluated staff, volunteer or training programs.
- Maintained accurate records of client progress in accordance with agency policies and procedures.
- Advocated for members and families to coordinate care and navigate resources within system.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Advocated for clients by obtaining information regarding treatment options and clinical status.
Temp
Cornerstone Staffing, Inc. Temporary Contract Position
Addison, Texas
10.2023 - 06.2024
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked effectively in team environments to make the workplace more productive.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
Medical Office Specialist
Texoma Care
Denison, Texas
04.2023 - 10.2023
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Communicated with patients with compassion while keeping medical information private.
- Responded promptly to requests from medical staff members for assistance or information related to patient care.
- Performed data entry of patient information into electronic health records system.
- Processed payments from patients and maintained accurate financial records.
- Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
Education
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
Manchester12-2022
Skills
- Case management
- Patient advocacy
- Insurance coordination
- Team collaboration
- Conflict resolution
- Effective communication
- Task prioritization
- Staff training
- Microsoft office
- Good Telephone Etiquette
- Data management
- Research
- Team building
- Problem resolution
- Written communication
- Organizational skills
Timeline
Senior Case Manager
CareMetx
06.2024 - Current
Temp
Cornerstone Staffing, Inc. Temporary Contract Position
10.2023 - 06.2024
Medical Office Specialist
Texoma Care
04.2023 - 10.2023
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
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