Alexander Defranco
East Stroudsburg,PA
Overview
6
6
years of professional experience
Work History
Direct Support Professional / Job Coach
PA Inclusive
08.2023 - Current
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Provided clients with transportation to and from their assigned job locations.
- Assisted clients with learning their job descriptions and the socialization needed to promote a healthy work environment.
- Assessed clients capabilities with each responsibility they were assigned and helped them become more competent, independent and confident.
Accounting Clerk / Receptionist
Anspach Of Summit Opticians
10.2020 - Current
- Greet all customers in a warm, sincere, and helpful manner
- Answering phone calls and scheduling appointments
- Analyze discrepancies and unpaid invoices
- Dealing with any enquires in requests for information quickly and efficiently
- Maintain the reception area, keeping it clean and free of clutter
- Computer competency
Sales Associate
Pipe Dreams
05.2020 - 10.2020
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Opened and closed the store independently
Zip Line Operator / Rental Shop Associate
Camelback Ski Resort
04.2018 - 12.2019
- Exercising a “safety- first”, detail-oriented attitude in all aspects of operation
- Providing excellent guest service during all interactions with guests
- Maintaining a positive and professional demeanor when enforcing state and company policies and regulations
Education
High School Diploma -
Stroudsburg High School
Stroudsburg, PA06.2012
Skills
- Strong written, verbal, and interpersonal skills
- Compassionate
- Independent and team oriented
- Adaptable
- People skills
- Computer skills and programs
- Up to date with new technology
- Detail oriented
- Constantly learning
- Problem solving skills
Timeline
Direct Support Professional / Job Coach
PA Inclusive
08.2023 - Current
Accounting Clerk / Receptionist
Anspach Of Summit Opticians
10.2020 - Current
Sales Associate
Pipe Dreams
05.2020 - 10.2020
Zip Line Operator / Rental Shop Associate
Camelback Ski Resort
04.2018 - 12.2019
High School Diploma -
Stroudsburg High School