Summary
Overview
Work History
Education
Skills
Certification
Volunteer Work
Timeline
Generic
Ava Setter

Ava Setter

Summary

Community Health student with experience in community-based support, outreach, communication, and healthcare training. Interested in contributing to the Hofstra Community Health program through student engagement, health communication, and social media outreach. Strong interpersonal, organizational, teamwork, and time-management skills.

Overview

1
1
Certification
5
5
years of professional experience

Work History

DIRECT SUPPORT PROFESSIONAL / JOB COACH

Independent Support Services (ISS)
Huntington, New York
07.2026 - Current

• Provided direct support to adults with developmental disabilities in community settings and job sites.

• Encouraged independence, community involvement, communication, and skill growth based on individual goals.

• Assisted with job coaching and workplace support so individuals could follow routines, complete duties, and build employment skills.

• Communicated professionally with clients, families, and support teams while protecting dignity, confidentiality, and safety.

Team Member / Customer Service Associate

LICS Ice Cream Shop
Northport, New York
07.2021 - 09.2025
  • Provided exceptional customer service in fast-paced environment.
  • Processed transactions accurately and efficiently.
  • Maintained cleanliness, organization, and food safety standards.
  • Collaborated with team members to ensure efficient operations during peak hours.
  • Resolved customer concerns professionally while creating positive guest experience.

Education

Bachelor of Science - Community Health

Hofstra University
Uniondale, NY
12-2028

NHA Certified Phlebotomy Technician - Phlebotomy Technician Program

Suffolk County Community College
Selden, NY
05-2026

Skills

  • Venipuncture and Capillary Puncture
  • Specimen Collection and Processing
  • Patient Communication and Identification
  • Infection Control and Safety Protocols
  • HIPAA Compliance and Professionalism
  • Medical Terminology
  • Customer Service
  • Teamwork and Time Management

Certification

  • NHA Phlebotomy Technician Certification - 05/2026
  • OSHA Training Certification - 05/2026
  • BLS Certification - 05/2026
  • HIPAA Privacy & Security Training - 12/2025

Volunteer Work

VOLUNTEER | Sep 2023 - Current 

Hofstra University - Uniondale, New York

  • Assisted with fundraising and community outreach efforts supporting cancer awareness initiatives through Relay for Life.
  • Participated in community beautification projects, including planting flowers and promoting neighborhood engagement.
  • Volunteered in environmental health efforts through local beach cleanup and recycling initiatives.

Timeline

DIRECT SUPPORT PROFESSIONAL / JOB COACH

Independent Support Services (ISS)
07.2026 - Current

Team Member / Customer Service Associate

LICS Ice Cream Shop
07.2021 - 09.2025

Bachelor of Science - Community Health

Hofstra University

NHA Certified Phlebotomy Technician - Phlebotomy Technician Program

Suffolk County Community College
Ava Setter