Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Tiffany Castillo

Bronx,NY

Summary

Highly skilled Security Professional with comprehensive experience in risk management, physical security, and information protection. Strengths include developing security protocols, conducting investigations, and coordinating emergency response procedures. Demonstrated capacity for identifying vulnerabilities and implementing effective solutions to increase safety. Previous work has resulted in enhanced organizational security measures and improved incident response times.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Professional Security Consultant

Allied Universal
White Plains, NY
03.2025 - Current
  • Updated and maintained databases with current information.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Oversaw the issuance of security badges and access codes to authorized personnel.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.

Residence Manager

Providence House Inc
New Rochelle, NY
04.2024 - 01.2025
  • Oversee the residents as they return for the night
  • Ensure that everything is safe, clean, and secure
  • Complete incident reports and call in all serious incidents to the Program Director
  • Conduct fire drills monthly
  • Document in the logbook daily and send out the shift report
  • Complete intake documents with clients

Community Associate

Eclaro Inc
Bronx, NY
01.2023 - 02.2024
  • Collaborate with facility administrator to make sure client needs are met
  • Ensure all incidents are reported by writing an incident report
  • Build strong professional relationship and empathize with people’s needs
  • Ability to adapt to fast changing situations

Youth Specialist

Abbott House
Irvington, NY
07.2021 - 11.2022
  • Provided safe supervision and care to youth in secure juvenile detention
  • Served as a role model, mentor, and guide for juveniles
  • Worked as part of a team to support positive and healthy youth development
  • Managed conflict and youth behavior safely including using de-escalation and restraint techniques as necessary
  • Provided structure and engage youth in pro-social activities and behaviors
  • Supported youth in their efforts to develop new social, academic, and vocational skills and interests
  • Received valuable training on building healthy relationships with youth and crisis prevention and management

Customer Services representative

Dr. Jay’s Retail Shop
Bronx, NY
01.2015 - 12.2016
  • Assisted customers with shopping and ensured their shopping experience yielded desired results
  • Answered questions regarding brands and quality
  • Guided customers in making the best decisions regarding merchandise
  • Ensured merchandise was placed at designated shelves and fixtures for easy shopping

Education

Associate of Science - Monroe College

Monroe College
Bronx, NY
06.2026

Skills

  • Proficient in Microsoft Office (Word, PowerPoint, Excel and Access)

Certification

  • Food handler
  • CPR/AED/First Aid
  • Security Guard

Languages

Bilingual, fluent in English and Spanish.

Timeline

Professional Security Consultant

Allied Universal
03.2025 - Current

Residence Manager

Providence House Inc
04.2024 - 01.2025

Community Associate

Eclaro Inc
01.2023 - 02.2024

Youth Specialist

Abbott House
07.2021 - 11.2022

Customer Services representative

Dr. Jay’s Retail Shop
01.2015 - 12.2016

Associate of Science - Monroe College

Monroe College

Similar Profiles

CREATE PROFILE
Tiffany Castillo