Tiffany Chamberlain

• Preceptor at University of Iowa, trained pharmacy residents and interns on clinical care and medication dispensing.
• Designed, implemented, staffed and ran rapid Covid testing container, as well as drive-thru flu shot program.
• Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
• Compared prescription details against safety standards and insurance requirements to support patients.
• Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
• Advised physicians on how to properly dose medications.
• Implemented security protocols to protect patient data.
• Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
• Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
• Supervised dispensation of Schedule II through V drugs.
• Assisted other pharmacy staff with drug inventory, purchasing and receiving, decreasing inventory over $60K within 3 months.
• Helped achieve pharmacy business objectives by increasing sales and gross margins by as much as 30%.
• Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
• Processed near 600 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
• Completed accurate cycle counts, inventory management and will-calls for customers.
• Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
• Counseled patients regarding proper intake of medications.
• Counseled customers on medications, appropriate dosage and potential side effects.
• Supervised, mentored and coached team of pharmacy technicians and trainees.
• Adhered to pharmacy laws and code of ethics.
• Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.

Similar duties as noted above.