Tiffany Chandler-Hargrow
Euclid,OH
Summary
Proven leader in warehouse and distribution efficiency, notably at Pcf Inc., where I was included in inventory system overhauls, reducing costs significantly. Skilled in transportation management and fostering strong customer relationships, my attention to detail and dependability have consistently enhanced operational outcomes and customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Distribution Generalist
Pcf Inc.
Euclid, OH
04.2024 - Current
- Enhanced warehouse efficiency by implementing new inventory management systems and procedures.
- Reduced shipping errors through meticulous quality control checks and staff accountability measures.
- Championed continuous improvement efforts by encouraging open feedback from staff members on potential process improvements or innovations.
- Introduced lean manufacturing principles to minimize waste in production processes, resulting in significant cost savings.
- Oversaw inventory audits, ensuring accurate records of stock levels and identifying areas for improvement in storage methods or ordering practices.
Customer Service Sales Clerk
Ohio Bureau of Motor Vehicles
Parma Hts, OH
03.2024 - 05.2024
- Managed high call volume while maintaining a professional and friendly demeanor with all customers.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Handled customer transactions efficiently, minimizing loss and maintaining customer satisfaction through effective communication skills.
- Reduced wait times by quickly processing transactions utilizing point-of-sale systems accurately and efficiently.
- Demonstrated flexibility in adapting to fluctuating workloads, taking on additional responsibilities when needed without compromising quality of service.
Parts Delivery Driver
United Auto Supply Inc.
Brookpark, OH
02.2024 - 04.2024
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Developed strong relationships with customers by providing professional and courteous service during deliveries.
- Improved route planning through the use of GPS technology, optimizing delivery times and reducing fuel consumption.
- Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.
- Streamlined inventory management by maintaining accurate records of parts received, stored, and delivered.
Delivery Driver
Workwhile/ Pcf
Euclid, OH
05.2023 - 04.2024
- Delivered periodicals to customers doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of newspaper products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Verified accuracy of all deliveries against order forms.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Assembler
Swagelock
Solon, OH
10.2022 - 03.2023
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Collaborated effectively with team members to meet production targets consistently.
Owner/Operator Truck/Van Moving/Delivery Driver
Self Employed
Cleveland, OH
03.2014 - 12.2020
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
Education
Certificate - Warehousing Operations And Maintenance Technology
Tri-County Community College
Cleveland, OH04.2018
Skills
- Warehouse Operations
- Forecasting Accuracy
- Distribution network optimization
- Transportation Management
- Order Fulfillment
- Shipping and receiving
- Multitasking
- Warehouse Safety
- Attention to Detail
- Dependable and reliable
Certification
MSCC
Timeline
Lead Distribution Generalist
Pcf Inc.
04.2024 - Current
Customer Service Sales Clerk
Ohio Bureau of Motor Vehicles
03.2024 - 05.2024
Parts Delivery Driver
United Auto Supply Inc.
02.2024 - 04.2024
Delivery Driver
Workwhile/ Pcf
05.2023 - 04.2024
Assembler
Swagelock
10.2022 - 03.2023
Owner/Operator Truck/Van Moving/Delivery Driver
Self Employed
03.2014 - 12.2020
Certificate - Warehousing Operations And Maintenance Technology
Tri-County Community College