Tiffany Chavez
Cedar City,UT
Summary
Dynamic leader with extensive experience in team supervision and customer relationship management. Known for implementing strategies that ensure high-quality standards, ready to drive improvements in production operations.
Overview
10
10
years of professional experience
Work History
Shop Manager
Timberline Cabinet Doors
Cedar City, Utah
03.2018 - 03.2026
- Managed daily operations of cabinet door production and assembly processes.
- Supervised team members to ensure compliance with safety protocols and quality standards.
- Coordinated inventory management and procurement to ensure timely availability of materials for projects.
- Oversaw scheduling and workflow to meet production deadlines efficiently.
- Guided team to consistently achieve daily, weekly and monthly production goals.
- Trained new employees on operational procedures and equipment use.
- Oversaw the recruitment, training and development of new staff members.
- Conducted regular stock takes to ensure accurate inventory records.
- Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases, and requisitions.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Developed and implemented strategies that enhanced sales and profitability of the shop.
- Performed regular inspections of finished products to uphold quality standards and customer satisfaction.
- Resolved customer complaints promptly and professionally.
- Responded to customer inquiries in a timely manner.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Enforced company policies regarding employee conduct, attendance, dress code.
- Scheduled staff shifts according to business needs.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Conducted regular staff meetings to communicate goals and solicit feedback.
- Answered incoming questions via phone and email discussing advertised pricing and inventory.
Front of House Server
Pork Belly's
Cedar City, Utah
01.2016 - 03.2018
- Provided excellent customer service by anticipating guest needs, responding promptly and knowledgeably to all requests.
- Greeted and seated customers to create a welcoming dining experience.
- Resolved customer complaints to increase satisfaction and encourage repeat visits.
- Trained new servers on restaurant protocols and service standards to ensure consistent service quality.
- Communicated with kitchen personnel regarding order accuracy, quality and timely delivery of meals to guests.
- Maintained cleanliness of dining area and ensured proper table settings.
- Processed customer payments and balanced cash register at shift end to maintain accurate financial records.
- Assisted in training new front-of-house staff on proper service techniques and procedures.
Education
Bachelor of Science - Psychology
Southern Utah University
Cedar City, UT05-2016
Skills
- Production scheduling
- Inventory management
- Quality control
- Process optimization
- Supply chain coordination
- Team supervision
- Customer relationship management
Timeline
Shop Manager
Timberline Cabinet Doors
03.2018 - 03.2026
Front of House Server
Pork Belly's
01.2016 - 03.2018
Bachelor of Science - Psychology
Southern Utah University