Tiffany Christie
Lubbock
Summary
Resourceful and goal oriented professional with excellent time management and problem-solving skills. Strong background in customer relations, sales and business operations. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Seeking to leverage transferable skills in a remote or tech-enabled role.
Overview
9
9
years of professional experience
Work History
American Leak Detection
American Leak Detection
10.2021 - Current
- Managed multi-channel communication, including phone, text and email and documented customer interactions using CRM software ensuring proper follow up. Excellent communication skills in both verbal and written.
- Enhanced customer satisfaction by promptly addressing customer questions and providing information. Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Managed financial transactions accurately, maintaining detailed records for accounting purposes with the integration of SalesForce and Quickbooks.
- Dispatch and scheduled customer appointments for daily dispatch operations.
ESL Teacher
VIPKID
01.2017 - 01.2023
- Utilized digital platforms for interactive learning and real-time feedback.
- Fostered a supportive online environment to enhance student participation.
- Enhanced cultural understanding among students with diverse backgrounds through the incorporation of global literature and multimedia resources.
Case Worker/Sales Manager
Lubbock Advanced Physical Medicine
03.2021 - 10.2021
- Enhanced customer satisfaction through excellent communication, expert product knowledge, and timely followups.
- Enhanced product knowledge, attending training sessions and staying current with industry trends.
- Increased store revenue through effective upselling techniques and product demonstrations.
Marketing and Photography
Studio At The Grove
01.2017 - 01.2020
- Developed and executed comprehensive marketing strategies to enhance visibility and engagement.
- Managed digital marketing initiatives, including social media, email campaigns, and content creation for targeted audiences.
- Captured high-quality images for diverse clients, ensuring alignment with creative vision and project requirements.
Education
Bachelor of Science - Human Development And Family Studies
Texas Tech University
Lubbock, TXSkills
- Quickbooks
- Salesforce CRM Platforms
- Microsoft Office Suite
- Google Workspace
- Canva, Social Medias
- Zoom, Slack , Teams
- Billing & Invoicing/ Accounts Payable & Receivable/ Record Keeping/ Office Administration/Data Entry
- Communication/ Multitasking/ Problem Solving/ Attention To Detail
- CRM Tools & Scheduling
- Data Entry & Record Management
- Client Relations & Communication
- Customer Service Excellence
- Time Management & Self Discipline
- Branding & Personal Marketing
Timeline
American Leak Detection
American Leak Detection
10.2021 - Current
Case Worker/Sales Manager
Lubbock Advanced Physical Medicine
03.2021 - 10.2021
ESL Teacher
VIPKID
01.2017 - 01.2023
Marketing and Photography
Studio At The Grove
01.2017 - 01.2020
Bachelor of Science - Human Development And Family Studies
Texas Tech University