Tiffany Chupp
Traverse City,MI
Summary
Dynamic Compliance Officer with extensive experience at the 86th District Court, excelling in compliance monitoring and policy analysis. Proven ability to enforce regulations and conduct thorough investigations, ensuring adherence to court orders. Strong documentation review skills complemented by effective communication, fostering collaboration with treatment agencies and defendants to achieve successful outcomes.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Compliance Officer
86th District Court
03.2023 - Current
- Meets regularly with Defendants to discuss and monitor their compliance with Court ordered terms and conditions. Obtains, reviews, and discusses attendance records, treatment status/progress reports with Defendants, treatment agencies and others involved.
- Informs Defendants of compliance violations and consequences. Sends failure to report and show cause notices to Defendants violating Court orders.
- Communicates with service, treatment, criminal justice service and community service agencies, and schools to verify attendance at Court ordered programs, discuss conflicting information, document problems, and to discuss treatment matters.
- Refers Defendants to alcohol and drug assessments and counseling, employment agencies/opportunities, and other programs to address specific needs of Defendants.
- Refers Defendant non-compliance reports, discusses non-compliance cases with staff and determines appropriate reaction, including Court violation proceedings.
- Authorizes initiation of Court violation proceedings, including issuance of show cause notices. Meets with Defendants prior to show cause hearings to discuss violation issues and compliance terms and conditions.
- Answers the telephone and provides Court case information, procedural information and other Court related information.
- Review case files of Defendants scheduled to be discharged from supervision to determine degree of compliance with ordered terms and conditions and eligibility for discharge. Consults with Court Staff regarding Defendants who have not complied with all conditions.
- Provides comprehensive assistance, including establishing payment plans, enforcing payment plans and explaining complex policies, guidelines, and standard practices, both verbally and in writing.
Account Tech
86th District Court
07.2022 - 03.2023
- Posted payments to accounts and maintained records.
- Calculated adjustments, premiums and refunds.
- Coordinated regularly with finance and accounting teams on accounting policies and procedures, general ledger and consolidation processes.
- Managed daily activities for accounting, accounts payable, treasury and cost accounting.
- Managed accounting invoices and billings, balanced accounts and created financial reports.
- Assisted in Drug/Sobriety Court Grant submissions
Licensed Insurance Agent
C&M Insurance
11.2018 - 07.2022
- Upsold additional products and services after identifying customer needs and requirements.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Exceeded corporate quotas for monthly policy sales.
- Provided coverage option information to assist clients in protecting assets.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Calculated quotes and educated potential clients on insurance options.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Licensed Claims Adjuster
Hagerty
03.2011 - 07.2018
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Prepared summaries of damage, payments, and policy coverage.
- Answered customer questions regarding deductibles.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Worked with private investigators and attorneys on preparation of evidence, witness statements, and other documentation in preparation for trial.
- Investigated and assessed damage to property and reviewed property damage estimates.
Education
Associate of Science - General
Anne Arundel Community College
Arnold, MD06-1994
Bachelor of Science - Criminal Justice
Ferris State University
Big Rapids, MI08-2026
Skills
- Auditing processes
- Regulations enforcement
- Policy analysis
- Compliance reviews
- Compliance procedures
- Documentation review
- Reporting requirements
- Investigations skills
- Compliance monitoring
Timeline
Compliance Officer
86th District Court
03.2023 - Current
Account Tech
86th District Court
07.2022 - 03.2023
Licensed Insurance Agent
C&M Insurance
11.2018 - 07.2022
Licensed Claims Adjuster
Hagerty
03.2011 - 07.2018
Associate of Science - General
Anne Arundel Community College
Bachelor of Science - Criminal Justice
Ferris State University
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