Tiffany Clark
Dayton,OH
Summary
I have 18 years in the food and beverage industry. i also have 6 years in merchandise sales. ai have 1 year of expweiwnce in an optical related field and 1 year working as a paralegal
Overview
13
13
years of professional experience
Work History
Assitant Manager
Lee's Famous Recipe Chicken
Dayton, OH.
09 2023 - Current
- First Assistant to the General manager
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Restaurant Manager
Raising Cane's Chicken Fingers
Centerville, OH
01.2023 - 08.2023
Sales Associate
Americas Best Contacts and Eyeglasses
Huber Heights, OH
06.2022 - 01.2023
- Sales of Eyewear and lenses
- Customer service, pos system
- Cashier
Service Clerk
kroger
Dayton, OH
03.2022 - 05.2022
Cook, customer service Assistant
Stamps & Stamps Law firm
Dayton, OH
08.2021 - 11.2021
Bankruptcy Assistant, Shift Manager
City Barbeque
Beavercreek, OH
05.2020 - 02.2021
Store Manager
Pita Pit
Dayton, OH
02.2019 - 05.2020
Store manager, cashier.
Fatbacks BBQ
Dayton, OH
06.2017 - 02.2019
- Customer service, food prep, Food service, customer service, cashier, cleaning, lead catering, customer satisfaction, inventory.
Sales Associate
LM & Associates
Huber Heights, OH
01.2012 - 07.2018
- Sales of merchandise
- Skills Used
- Customer service, sales, cashier
- Merchandise inventory counts, packing, pallet Jack usage.
Lab Assistant
EYEMART
Beavercreek, OH
06.2016 - 02.2017
- Sales of optical lenses and frames
- Pre-testing, and glaucoma test
- Cutting lenses to prescriptions of patients
- Putting lenses into frames, and checking accuracy of lenses.
Customer Service Representative
Circle K
Dayton, OH
08.2015 - 03.2016
- Cashier, Cleaning, stocking, Ohio lottery
- Accomplishments
- Great Customer Service Skills
- Skills Used
- Customer Service Abilities
Shift Leader
Hot Head Burritos
Dayton, OH
03.2015 - 08.2015
Legal Secretary
Hammond, Stier, Stadnicar, LLC
Beavercreek, OH
08.2014 - 02.2015
- Answer phones, filing, scheduling, customer service, scanning, typing documents, typing letters, cash handling
- Mail sorting and usage of ABACUS.
First assistant
- To the GM
- Food prep, food service, food safety, leadership skills, cash handling, pos system, inventory counts
- Scheduling, cooking, customer service.
Manager
- Labor control, sales, cash handling, opening and closing paperwork
- Food quality checks, cleaning, training, cook, customer service
- Inventory., duties, cashier, curbside, pits, boards, FOH
- Slicer, Food Prep, Inventory, fryers, smokers.
Customer Service, Cashier
- Cook, Food Prep, Cleaning, Management Paper work
- Accomplishments
- Level 1 Food Service Certification
Education
Associate - Paralegal Science
Everest University
Orlando, FLOctober.2012
High school diploma or GED -
Patterson co-op
05.2003
Skills
- Skills Used
- Typing, customer service, cash handling
- Catering Associate
- Belmont Catering-Dayton, OH
- June 2013 to January 2014
- Assisting with the completion of catering items in store
- Customer Service Clerk and Cashier
- East Dayton Bureau of Motor Vehicles-Dayton, OH
- October 2012 to May 2013
- Processing documents for vehicle registration and driver's licenses Processing Identification cards, and
- Drivers license to customers Cash handling, eye exams for license renewals Customer service
- Skills
- Customer service (10 years)
- RECEPTIONIST (1 year)
- RETAIL SALES (2 years)
- Secretarial
- Front Office
- Quickbooks
- Microsoft Office (10 years)
- Microsoft Word (10 years)
- Microsoft Powerpoint (10 years)
- Excel
- Management Experience (4 years)
- Communications (1 year)
- Catering
- Store Management Experience
- Merchandising
- Legal Research
- Restaurant experience
- Legal Drafting
- Shift Management
- Food Preparation
- Food Service
- POS
- Cash Handling
- English
- Negotiation
- Proofreading
- Interviewing
- Typing
- Personal Assistant Experience
- Microsoft Outlook
- Cleaning Experience
- Leadership
- Clerical experience
- Supervising Experience
- Restaurant management
- Hospitality
- Assistant manager experience
- Administrative Experience
- Paralegal (1 year)
- Microsoft Excel
- Office Management
- Sales
- Driving
- Communication skills
- Time management
- Front desk
- Customer service
- Cash handling
- Upselling
- Accounts payable
- Cash register
- Shift management
- Retail sales
- Legal research
- Supervising experience
- Bookkeeping
- QuickBooks
- Analysis skills
- Store management
- Research
- Adobe Acrobat
- Debits & credits
- Order entry
- Order fulfillment
- Cooking
- Computer skills
- Organizational skills
- Accounting
- Certifications and Licenses
- Driver's License
- Delivery experience
- Present
- Food delivery service, Grocery delivery
- Food Handler Certification
- Paralegal Certificate
- Assessments
- Work style: Reliability — Proficient
- December 2021
- Tendency to be reliable, dependable, and act with integrity at work
- Full results: Proficient
- Food safety — Proficient
- November 2021
- Knowledge of proper food and equipment handling safety measures
- Management & leadership skills: Impact & influence — Proficient
- August 2023
- Choosing the most effective strategy to inspire and influence others to meet business objectives
- Work style: Professionalism — Proficient
- May 2021
- Tendency to be accountable, professional, open to feedback, and act with integrity at work
- Customer focus & orientation — Proficient
- Responding to customer situations with sensitivity
- Supervisory skills: Motivating & assessing employees — Proficient
- June 2024
- Motivating others to achieve objectives and identifying improvements or corrective actions
- Customer service fit — Proficient
- October 2021
- Measures the traits that are important for success for customer service roles
- Work motivation — Proficient
- June 2021
- Level of motivation and discipline applied toward work
- Cooking skills: Basic food preparation — Proficient
- Preparing food, using cooking equipment, and converting ingredient measurements
- Food service: Customer situations — Proficient
- July 2023
- Identifying and addressing customer needs in a food service setting
- Administrative assistant/receptionist — Proficient
- Using basic scheduling and organizational skills in an office setting
- Scheduling — Proficient
- October 2022
- Cross-referencing agendas and itineraries to avoid scheduling conflicts
- Customer service — Proficient
- January 2021
- Identifying and resolving common customer issues
- Administrative support professional fit — Proficient
- April 2021
- Measures the traits that are important for successful administrative support professionals
- Attention to detail — Proficient
- Identifying differences in materials, following instructions, and detecting details among distracting
- Information
- Outside sales — Proficient
- February 2024
- Understanding and responding appropriately in sales scenarios, and performing common sales
- Calculations
- Legal skills — Proficient
- Supporting legal procedures, preparing documents, doing research, and collecting client information in
- A legal setting
- Work style:
- Reliability — Proficient
- Tendency to be reliable, dependable, and accountable at work
- Delivery driver — Proficient
- Interpreting instructions or signs and solving problems
- Retail customer service — Proficient
- Responding to customer situations in a retail setting
- Data entry: Attention to detail — Proficient
- May 2022
- Maintaining data integrity by detecting errors
- Sales skills — Proficient
- Influencing and negotiating with customers
- Working with MS Word documents — Proficient
- Knowledge of various Microsoft Word features, functions, and techniques
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
- Development in any professional field
- Additional Information
- SKILLS
- Customer Service
Timeline
Restaurant Manager
Raising Cane's Chicken Fingers
01.2023 - 08.2023
Sales Associate
Americas Best Contacts and Eyeglasses
06.2022 - 01.2023
Service Clerk
kroger
03.2022 - 05.2022
Cook, customer service Assistant
Stamps & Stamps Law firm
08.2021 - 11.2021
Bankruptcy Assistant, Shift Manager
City Barbeque
05.2020 - 02.2021
Store Manager
Pita Pit
02.2019 - 05.2020
Store manager, cashier.
Fatbacks BBQ
06.2017 - 02.2019
Lab Assistant
EYEMART
06.2016 - 02.2017
Customer Service Representative
Circle K
08.2015 - 03.2016
Shift Leader
Hot Head Burritos
03.2015 - 08.2015
Legal Secretary
Hammond, Stier, Stadnicar, LLC
08.2014 - 02.2015
Sales Associate
LM & Associates
01.2012 - 07.2018
Assitant Manager
Lee's Famous Recipe Chicken
09 2023 - Current
First assistant
Manager
Customer Service, Cashier
Associate - Paralegal Science
Everest University
High school diploma or GED -
Patterson co-op