Tiffany Clemans
Wichita,Kansas
Summary
Dynamic Canteen Manager at Keever Wire VFW Post 6957 with a proven track record in budget management and exceptional customer service. Successfully maintained high satisfaction levels while ensuring compliance with health regulations. Skilled in staff training and inventory control, fostering a motivated team to achieve operational excellence.
Overview
10
10
years of professional experience
Work History
Canteen Manager
Keever Wire VFW Post 6957
Haysville, KS
02.2015 - 03.2025
- Resolved customer complaints in a timely manner to maintain high levels of customer satisfaction.
- Prepared weekly budget reports detailing revenue projections versus actual expenses incurred by the department.
- Inspected facilities regularly to maintain cleanliness, sanitation and orderliness in the cafeteria.
- Conducted regular inspections of equipment to ensure proper functioning; performed minor repairs when necessary.
- Maintained accurate records of sales transactions, inventory levels, employee performance evaluations and other operational data.
- Processed payments from customers using various payment methods such as cash or credit cards.
- Coordinated work schedules for employees to ensure adequate coverage during peak hours.
- Assisted in recruiting, hiring and training new personnel for the cafeteria staff.
- Reviewed invoices from suppliers against purchase orders placed; identified discrepancies as needed.
- Worked closely with vendors to negotiate prices on bulk orders while maintaining high quality standards.
- Resolved customer complaints promptly to maintain a positive relationship with patrons.
- Ensured compliance with health codes and regulations in the cafeteria kitchen.
- Monitored cash registers at end of shift to ensure accuracy in accounting for all sales transactions.
- Trained new employees to perform duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Education
Cosmetology - Hair, Skin, And Nails
Zenon
Wichita08-2005
Skills
- Customer service
- Budget management
- Inventory control
- Staff training
- Equipment maintenance
- Health compliance
Timeline
Canteen Manager
Keever Wire VFW Post 6957
02.2015 - 03.2025
Cosmetology - Hair, Skin, And Nails
Zenon
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