Summary
Overview
Work History
Skills
Timeline
Generic

Tiffany Clements

Godley,TX

Summary

Dedicated crew leader lends several years experience to overseeing team communication, skills management and task completion. Focused and friendly comprehension of skills to juggle stressful, deadline-driven demands. Supervisory expertise committed to delivering outstanding customer service and optimal workflows.

Overview

9
9
years of professional experience

Work History

Crew Leader

Sonic DriveIn
Cresson, TX
03.2024 - Current
  • Trained new hires on job duties, safety protocols, and company policies.
  • Participated in hiring process for new employees; conducted interviews and reference checks as needed.
  • Ensured compliance with all health and safety regulations.
  • Implemented cost saving measures to reduce expenses while maintaining quality standards.
  • Assisted in resolving customer complaints or issues quickly and efficiently.
  • Directed team of 10-15 crew members in daily operations and assigned tasks.
  • Monitored and evaluated performance of crew members, providing feedback and coaching as needed.

Cable Production Associate

Redbee Media
Grand Prairie, TX
03.2023 - 03.2024
  • Performed data entry into company databases.
  • Ensured the accuracy of data entry into databases.
  • Identified, corrected, and reported data entry errors.
  • Performed data entry tasks accurately and quickly.

Pakage Handler Trainer

Fedex Ground
Fort Worth , TX
12.2019 - 03.2023
  • Prepared reports on trainee performance for management review.
  • Organized and maintained records of training activities and materials.
  • Incorporated team building exercises into training sessions to foster collaboration among employees.
  • Created various tests that assessed trainee's knowledge acquired from the training program.
  • Conducted orientation sessions for new package handlers to ensure they were aware of safety protocols and procedures.
  • Collaborated with supervisors to evaluate the effectiveness of training programs and suggest changes as necessary.

Associate Manager

Sonic DriveIn
Cresson, Texas
06.2015 - 11.2019
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Developed strategies for improved operational efficiency and customer satisfaction.
  • Resolved conflicts among employees in an effective manner.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Assisted with kitchen preparation during peak times as needed.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Optimized profits by controlling food, beverage and labor costs.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

Skills

  • Time and Task Management
  • Delegation and Task Management
  • Working under pressure
  • Friendly, Positive Attitude
  • Exceptional customer service
  • Quick Learner Aptitude
  • Proactive Problem Solving

Timeline

Crew Leader

Sonic DriveIn
03.2024 - Current

Cable Production Associate

Redbee Media
03.2023 - 03.2024

Pakage Handler Trainer

Fedex Ground
12.2019 - 03.2023

Associate Manager

Sonic DriveIn
06.2015 - 11.2019

Similar Profiles

CREATE PROFILE
Tiffany Clements