Summary
Overview
Work History
Education
Skills
Technical Acumen
References
Timeline
Generic

Tiffany Clemons

Charlotte,NC

Summary

Dynamic talent acquisition leader with a proven track record in HRIS management and exceptional relationship-building skills. Successfully spearheaded innovative recruitment strategies that enhanced employee retention by 30%. Expertise in leveraging ATS systems and fostering cross-functional collaboration to drive operational excellence and strategic talent pipeline growth. Recognized for high productivity, efficient task completion, and a commitment to enhancing organizational effectiveness through strategic planning and operational improvement.

Overview

4
4
years of professional experience

Work History

Front End Lead Supervisor

Ross Dress for Less
Charlotte, NC
12.2021 - 06.2022
  • Trained, managed and motivated employees to promote professional skill development.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Promoted store loyalty program to increase customer engagement and drive consistent sales.
  • Directed and supervised staff performance.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Resolved conflicts within the team by providing effective solutions or compromise.
  • Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
  • Delivered consistent training and close mentoring support to front end employees in operations and customer service strategies.
  • Counted and balanced registers.

Talent Acquisition Specialist

Interapt
Louisville, KY
11.2021 - 06.2022
  • Built and maintained a strong talent pipeline through proactive market research and ongoing relationship management.
  • Maintained applicant tracking system records and updated candidate information as needed.
  • Ensured compliance with federal, state, and local employment laws and regulations throughout the recruitment process.
  • Leveraged social media and professional networking platforms to source qualified candidates.
  • Managed third-party vendors providing recruitment services.
  • Conducted comprehensive job analyses to create detailed job descriptions and specifications.
  • Participated in team meetings to discuss current recruitment initiatives.
  • Coordinated background checks and reference verifications for selected candidates.
  • Prepared offer letters for successful candidates.
  • Prepared or maintained employment records using human resources management system software.
  • Developed and maintained relationships with hiring managers to understand their talent needs.
  • Evaluated existing programs for effectiveness and recommended changes where necessary.
  • Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
  • Advised participants on career planning issues such as resume writing, interviewing techniques.
  • Developed partnerships with training providers to ensure quality delivery of services provided through the organization's programs.
  • Created marketing materials such as brochures, flyers, newsletters. to promote the program.

Senior Staffing Specialist

Healthstat
Charlotte, NC
08.2018 - 11.2021
  • Developed an effective onboarding process that ensures new employees are integrated into their roles quickly.
  • Utilized various sourcing techniques, including social media, job boards, and networking events, to attract top talent.
  • Analyzed market trends related to compensation packages offered by competitors in order to stay competitive.
  • Conducted background checks and reference checks as part of the pre-employment screening process.
  • Contributed to corporate strategy initiatives management across teams through accountability, communication and reporting.
  • Led cross-functional teams in the successful delivery of program milestones, ensuring alignment with organizational goals and objectives.
  • Established metrics to measure the effectiveness of program operations initiatives.
  • Provided leadership on process improvement efforts aimed at increasing efficiency across all areas of program operations.
  • Managed external client and business partner relationships.
  • Guided the strategic planning and goal-setting process for the department, aligning initiatives with the organizational vision and priorities.
  • Identified and resolved tactical issues relating directly to processes and initiatives.
  • Collaborated with internal stakeholders to develop strategies for improving service delivery models and achieving cost savings goals.
  • Generated and delivered reports, program review presentations and other program status updates.
  • Displayed subject matter expertise and acted as escalation point for daily issues and concerns associated with programs.
  • Managed program operations staff including recruitment, development, performance appraisal, and disciplinary action.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Analyzed data from various sources to identify trends in customer needs and feedback.
  • Worked closely with other departments to support program technical aspects and cost proposals.
  • Created reports summarizing key performance indicators related to program operations activities.
  • Developed win-win solutions with partners, handling issues quickly and providing high level of customer service.
  • Maintained relationships with external partners such as vendors or contractors providing support services for programs.

Education

B.A. - Communication Studies

Eastern Kentucky University

Workflow Specialist Certificate -

Asana

Certificate - Diversity, Equity, and Inclusion in the Workplace

University of South Florida Muma College of Business

Certificate - Women's Entrepreneurship

Cornell University

Skills

  • HRIS Management
  • Customer Relationship Management
  • ATS Systems Expertise
  • Workday
  • Salesforce
  • Paycom
  • PeopleSoft
  • SAP System Knowledge
  • Kronos
  • ADP
  • Workable
  • Paylocity
  • Amplify
  • Skilled in Microsoft Office Tools
  • Data Reporting
  • Recruitment Strategy
  • Client Relationship Management
  • Talent Acquisition
  • Employee Retention Strategies
  • DEI Initiatives
  • Workflow Optimization
  • Metrics Evaluation
  • Candidate pipeline management
  • Onboarding processes
  • Salary and benefits negotiations
  • Candidate sourcing
  • Applicant tracking systems
  • Managed client contracts
  • Contract negotiation
  • Cross-functional team leadership
  • KPI tracking
  • Vendor sourcing
  • Employee scheduling
  • Event planning and execution
  • Community outreach
  • Stakeholder management
  • Systems optimization
  • Relationship building

Technical Acumen

Workday, Salesforce, Paycom, PeopleSoft, SAP, Kronos, ADP, Workable, Paylocity, Amplify, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, OneDrive), Google Docs

References

References available upon request.

Timeline

Front End Lead Supervisor

Ross Dress for Less
12.2021 - 06.2022

Talent Acquisition Specialist

Interapt
11.2021 - 06.2022

Senior Staffing Specialist

Healthstat
08.2018 - 11.2021

B.A. - Communication Studies

Eastern Kentucky University

Workflow Specialist Certificate -

Asana

Certificate - Diversity, Equity, and Inclusion in the Workplace

University of South Florida Muma College of Business

Certificate - Women's Entrepreneurship

Cornell University

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Tiffany Clemons