Tiffany Cocciardi

• Collaborate with other departments within the organization on joint initiatives.
• Conduct regular inspections of facilities to identify any potential hazards or maintenance needs.
• Implementing strategies for increasing customer retention rates through loyalty programs.
• Accurate records keeping of member attendance, sales figures, and inventory levels.
• Maintain a clean, organized environment throughout the facility at all times.
• Resolving customer complaints in a timely manner while upholding company policies.
• Utilize well-honed decision-making skills to quickly and effectively find solutions to customer issues.
• Form and sustain strategic relationships with clients.
• Identify areas of potential liability, and implement strtaegies to elinmate risk.

• Graduated Detention Academy #884, February 2010
• Assigned as Field Training Officer, March 2012
• Promoted to Sergeant, April 2013
• Assigned as Academy Sergeant, January 2014
• Promoted to Lieutenant, March 2019

- Worked in many areas where de-escalation techniques, communication skill, interpersonal relations were key components to ensuring safety and successful outcomes

- Provided support to partners, line staff, Chain of Command, outside agencies, civilian personnel, and the public to maintain order, execute timely processes and client services, and to foster community relations

- Responsible for prioritizing time-critical reports and functions assigned to my purview in all ranks/positions

- Conducted complex investigations of all crimes occurring within the jail facilites, as well as off-site public facilities to include interviews or suspects, victims, witness, reviewing video surveillance, identifying precise locations and times of when crimes occurred

- Interceded a plethora of crimes prior to occurring by identifying risk factors, behavioral cues, monitoring of inmate tablet accounts and non-privileged phone conversations

- Constantly maintained open, symbiotic communications with Jail Crimes, Medical, Chain of Command and other specialized committees to ensure progression

- Served on and contributed to specialized committees to assess quality of response, management of Classification status, COVID protocols and tracking

- Collaborated on a variety of special projects which affected the entire organization

• Conducted sponsorship solicitation for various racing teams
• Created and built brand awareness through various marketing techniques
• Designed marketing materials, upgraded social media presence, built trade show applications for racers within my purview
• Developed and maintained relationships with major corporations and their stakeholders

• Marketing Manager for REALTORS (2007 - 2008)
• Escrow Assistant for REO transactions (2008 - 2009)

• Professional Drag Racing Team within NHRA