Tiffany Colvin
Greenwood,IN
Summary
A Training and Employee Development Director with tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
10
10
Certifications
Work History
General Scheduled (GS 0681)
DENTAC,
09.2011 - 05.2021
- Used electronic systems to enter provider orders and retrieve test results.
- Assisted in the development of policies and procedures for efficient scheduling practices across all departments.
- Contributed to ongoing training initiatives for new schedulers, sharing best practices and providing guidance on effective techniques.
- Enhanced communication between departments, streamlining the scheduling process and reducing errors.
- Organized complex schedules for specialized services, ensuring adequate time allocation for procedures and consultations.
- Ensured HIPAA compliance within all aspects of the central scheduler role, maintaining confidentiality of sensitive information at all times.
- Conducted patient intake interviews, recording and documenting relevant information.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Education
Master of Science - Applied Behavior Analysis
Purdue University Global
West Lafayette, IN Jun.2023 - Sep.2024
Master of Science - Industrial Organizational Psycholoy
Purdue University Global
West Lafayette, IN Nov.2021 - Jan.2023
Bachelor of Science - Psychological Science
Austin Peay State University
Clarksville, TN Sep.2018 - Aug.2020
Skills
- Excel
- Microsoft Office
- PowerPoint
- Outlook
- OneNote
- Time Management
- Communication
- Teamwork
- Problem-Solving Abilities
- Clear Communication
- Interpersonal Skills
- Goal Setting
- Interpersonal Communication
- Adaptability
- Creativity
- Elevated Emotional Intelligence Skills
- Critical Thinking
- Consistently take initiative
- Pay thorough attention to detail
- Great work ethics
- Analytical Thinking
- E-Learning Design
- Diversity and Inclusion
- Exceptional Organizational Development Skills
- Training delivery
- Cross-cultural Training
- Career Development
- Performance Assessment
- Great verbal and written communication
Certification
- Supply Chain Manager Training - 08/2024
- Composite Risk Management Training - 2018
- Total Army Sponsorship - 2018
- Agile Scrum Master - 09/2024
- General Industry - 08/2022
- Agile Scrum Professional - 09/2024
- Certified Project Manager Essentials - 08/2024
- Lean Six Sigma Yellow Belt - 08/2024
- DISC Leadership - 08/2024
- DISC Facilitator - 08/2024
Timeline
Master of Science - Applied Behavior Analysis
Purdue University Global
Jun.2023 - Sep.2024
Master of Science - Industrial Organizational Psycholoy
Purdue University Global
Nov.2021 - Jan.2023
Bachelor of Science - Psychological Science
Austin Peay State University
Sep.2018 - Aug.2020
General Scheduled (GS 0681)
DENTAC,
09.2011 - 05.2021
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native or Bilingual
Quote
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake
Interests
Spending Time with Family and Friends
Traveling
Learning/Reseach/Reading
Working Out / Exercise
Cooking Foreign Dishes
Accomplishments
- Granted a coin of success from the Regional Colonial of DENTAC United States Army.
- Certification of Achievement from Robert Mangango (Supervisor) of Taylor Dental Clinic, DENTAC.
Affiliations
- American Red Cross Dental Assistant Program
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