Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Cooper

St Louis,MO

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Assistant Manager

QuikTrip
08.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Bank Teller

Saint Louis Community Credit Union
12.2022 - 07.2023
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Cashier

Restaurant Depot
06.2022 - 12.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Lifted up to 60 pounds at once.

Housekeeper

Red Roof Inn Plus
03.2021 - 05.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

School Bus Driver

Missouri Central School Bus Company
05.2019 - 09.2020
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.

Barista/Customer Service Cashier

Target
12.2017 - 05.2019
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Met customer service goals and exceeded customer expectations.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Lifted up to 60 pounds at once

Cashier/Assistant Manager

Family Dollar
11.2014 - 12.2017
    • Built positive relationships with customers to increase repeat business.
    • Quickly and accurately counted drawers at start and end of each shift.
    • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
    • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Education

High School Diploma -

Construction Careers Center
St Louis
05.2015

Skills

    • Recruiting and Interviewing
    • Operations Management
    • Employee Scheduling
    • Product and Service Knowledge
    • Cost Reduction
      • Task Delegation
      • Staff Supervision
      • Team Motivation
      • Employee Performance Evaluations
      • Money Handling

Timeline

Assistant Manager

QuikTrip
08.2023 - Current

Bank Teller

Saint Louis Community Credit Union
12.2022 - 07.2023

Cashier

Restaurant Depot
06.2022 - 12.2022

Housekeeper

Red Roof Inn Plus
03.2021 - 05.2022

School Bus Driver

Missouri Central School Bus Company
05.2019 - 09.2020

Barista/Customer Service Cashier

Target
12.2017 - 05.2019

Cashier/Assistant Manager

Family Dollar
11.2014 - 12.2017

High School Diploma -

Construction Careers Center

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Tiffany Cooper