Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tiffany Cortez

9822 La Docena Ln Pico Rivera,CA

Summary

Dedicated professional with extensive experience in paralegal support and customer service. Known for strong legal research capabilities and effective communication, contributing to improved client satisfaction and successful document management.

Overview

1
1
Language
2020
2020
years of professional experience

Work History

Paralegal Assistant

Ronzio & Associates
3250 Wilshire Blvd Suite 2010 Los Angeles , CA
01.2014 - 10.2019
  • Completed daily tasks with attention to detail, ensuring compliance and accuracy.
  • Processed Freedom of Information Act requests for Customs and Border Protection
  • Handled Freedom of Information Act requests for the Department of Justice
  • Administered Freedom of Information Act requests for U.S. Citizenship and Immigration Services
  • Executed information requests for FBI in compliance with F.O.I.A
  • Addressed customer inquiries and provided information to enhance overall satisfaction.
  • Facilitated discussions with CBP officers and judicial representatives to clarify case details.

Recruiter of Agents

Bankers Life Insurance
2700 E Foothill Blvd Suite 205 Pasadena
2013 - 2014
  • Reviewed employment applications and assessed candidate backgrounds, skills, and compensation needs to identify suitable hires.
  • Analyzed resumes to match candidates with job qualifications, improving selection process.
  • Negotiated salaries and employment terms with successful applicants to secure top talent.

Intern

Family Vision Optometry & Eyecare
10305 1/2 Lakewood BlvdDowney, CA
2010 - 2010
  • Facilitated patient check-in and appointment scheduling to enhance clinic workflow.
  • Verified patients' insurance eligibility to confirm coverage for services provided.
  • Provided friendly customer service while addressing patient inquiries and concerns.
  • Supported eye exam preparations by gathering necessary equipment and supplies.
  • Ensured cleanliness and organization of optometry clinic to create welcoming environment for patients.

Education

Optometry -

American Career College
CA
08-2011

GED -

East Los Angeles Occupational Center
Los Angeles
01-2010

Skills

  • Document preparation
  • Legal research
  • Evidence analysis
  • Customer service
  • Effective communication
  • Problem solving
  • Paralegal support
  • Client communication
  • File organization
  • Client billing
  • QuickBooks pro

Languages

Spanish
Limited

Timeline

Paralegal Assistant

Ronzio & Associates
01.2014 - 10.2019

Recruiter of Agents

Bankers Life Insurance
2013 - 2014

Intern

Family Vision Optometry & Eyecare
2010 - 2010

Optometry -

American Career College

GED -

East Los Angeles Occupational Center
Tiffany Cortez