Tiffany Coyle
Linwood,NJ
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
18
18
years of professional experience
Work History
Food Server
Ballys Casino
Atlantic City, NJ
12.2023 - Current
- Set up tables and counters to prepare dining and serving areas.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Implemented upselling techniques to promote specials and premium dishes, increasing sales.
- Explained menu items, describing ingredients and cooking methods upon request.
- Filled condiments and napkin containers during slack periods.
- Set up tables in between patrons to reduce wait times.
- Managed multiple tables simultaneously while maintaining high standards of customer service.
- Delivered food and drinks to tables efficiently, maintaining optimal food temperature and presentation.
- Informed customers of daily specials and menu changes.
- Checked regularly with guests to ensure satisfaction with each food course and beverages.
- Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
Wedding Server
Sea isle yacht club
Sea Isle, NJ
04.2025 - 10.2025
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Served appetizers, salads, entrees, desserts, and beverages to guests according to established guidelines.
- Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
- Responded promptly to guest inquiries or requests in an efficient and friendly manner.
- Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
- Checked on guests periodically during meals to ensure satisfaction with food and service.
- Assisted in setting up the buffet table and replenishing food items as necessary.
- Identified needs of customers promptly and efficiently.
Restaurant Food Server
Athenian Gardens
Galloway , NJ
05.2020 - 10.2024
- Provided exceptional service to high volume of daily customers.
- Trained new employees to perform duties.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Took orders for food and beverages, accurately recorded them, and relayed to kitchen staff.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Operated POS terminals to input orders, split bills and calculate totals.
Server
Crab Trap Cafe
Sommers Point, NJ
05.2018 - 08.2019
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Demonstrated knowledge of menu items, ingredients, and preparation methods to answer questions and make recommendations.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Trained new employees on restaurant procedures and plating techniques.
- Set up tables in between patrons to reduce wait times.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Senior Food and Beverage Server
lincroft inn
Lincroft, NJ
06.2007 - 09.2017
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Informed customers of daily specials and signature menu items.
- Trained new employees to perform duties.
- Responded to ad hoc cleaning duties at end of shift.
- Provided exemplary customer service by anticipating guest needs, responding promptly, and following up to ensure satisfaction.
- Served food and beverages to patrons and confirmed complete orders.
- Verified age identification for alcoholic beverage purchases in accordance with state laws.
- Garnished dishes and beverages to serve visually appealing menu items.
- Assisted in training new employees on proper Food and Beverage service techniques while adhering to company policies and procedures at all times.
- Processed payments using POS system quickly and accurately.
Education
Bachelor of Science - Exercise And Sports Science
University of Florida
Gainesville, FL06-1996
Skills
- Food safety
- Recommend menu items
- Menu knowledge
- Beverage service
- Order accuracy
- POS system operations
- Warm and friendly
Affiliations
I am a dog foster mom , I foster any and all dogs looking for a forever home, thru various shelters and animal rescues. I am an active member of the recovery community of Atlantic county.
Accomplishments
I am a SAG member since 1993 and work doing background work and every no and then I get a speaking role.
Languages
English
Professional
References
References available upon request.
Timeline
Wedding Server
Sea isle yacht club
04.2025 - 10.2025
Food Server
Ballys Casino
12.2023 - Current
Restaurant Food Server
Athenian Gardens
05.2020 - 10.2024
Server
Crab Trap Cafe
05.2018 - 08.2019
Senior Food and Beverage Server
lincroft inn
06.2007 - 09.2017
Bachelor of Science - Exercise And Sports Science
University of Florida