Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Crane

Haleyville,AL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

CNC Operator

Exxel Outdoors
Haleyville, AL
01.2022 - Current
  • Set up and operate CNC machines to perform tasks such as drilling, tapping, reaming, countersinking and milling.
  • Troubleshoot machine malfunctions to identify root cause of problems.
  • Read job orders to determine product specifications and tooling instructions.

Customer Service Representative

Sitel
Hamilton, AL
12.2019 - 10.2021
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Education

High School Diploma -

Cherry Hill Christian Academy
Haleyville, AL
05-2014

Skills

  • Quality Assurance
  • Computer Skills
  • Organizing supplies
  • Written and verbal communication
  • Safety Procedures
  • Effective customer communication

Timeline

CNC Operator

Exxel Outdoors
01.2022 - Current

Customer Service Representative

Sitel
12.2019 - 10.2021

High School Diploma -

Cherry Hill Christian Academy

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Tiffany Crane