Tiffany Crane
Haleyville,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
CNC Operator
Exxel Outdoors
Haleyville, AL
01.2022 - Current
- Set up and operate CNC machines to perform tasks such as drilling, tapping, reaming, countersinking and milling.
- Troubleshoot machine malfunctions to identify root cause of problems.
- Read job orders to determine product specifications and tooling instructions.
Customer Service Representative
Sitel
Hamilton, AL
12.2019 - 10.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
High School Diploma -
Cherry Hill Christian Academy
Haleyville, AL05-2014
Skills
- Quality Assurance
- Computer Skills
- Organizing supplies
- Written and verbal communication
- Safety Procedures
- Effective customer communication
Timeline
CNC Operator
Exxel Outdoors
01.2022 - Current
Customer Service Representative
Sitel
12.2019 - 10.2021
High School Diploma -
Cherry Hill Christian Academy
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