Tiffany Cuellar
Oak Harbor,WA
Summary
Knowledgeable Front Desk Supervisor enthusiastic about improving team productivity and maximizing guest satisfaction. Proficient in managing administrative functions. Excel in fast-paced environments with motivational management style and resourceful mindset.
Overview
4
4
years of professional experience
Work History
Barracks Manager
USN
10.2022 - 08.2023
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm under distressed situations.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Culinary Specialist
USN
01.2020 - 10.2022
- Established food preparation procedures and guidelines to promote meal consistency and quality.
- Prepared and served food onboard to naval carrier platforms totaling 5,000 sailors.
- Conducted inspections of food preparation and dining facilities to verify compliance with health and safety regulations.
- Set up and broke down kitchen for operational requirements.
Front Desk Manager
USN
09.2023 - Current
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Responsible for handling daily tasks (i.e. answering and making phone calls to individuals that reside or will reside in a barracks.)
- Entered and updated sensitive resident information during check-ins and room changes.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
No Degree - General Education
Lone Star College System
Spring, TX08.2013
High School Diploma -
Klein High School
Klein, TX06.2013
Skills
- Room Assignments
- Personnel Management
- Hospitality Management
- Problem-Solving Skills
- Administration and Operations
- Check-In and Check-Out Procedures
- Staff Supervision
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Manager
USN
09.2023 - Current
Barracks Manager
USN
10.2022 - 08.2023
Culinary Specialist
USN
01.2020 - 10.2022
No Degree - General Education
Lone Star College System
High School Diploma -
Klein High School
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