Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Janitorial and maintenance
Continental Management L.L.C.
MILWAUKEE, MI
11.2022 - Current
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Responded promptly to on-call requests from tenants, providing assistance as needed.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Exceeded customer satisfaction by finding creative solutions to problems.
Managed inventory and supplies to ensure materials were available.
Cashier
Home Depot
Grandville, Michigan
02.2020 - 08.2021
Process customer transactions efficiently at checkout stations.
Maintain accurate cash drawer balances throughout shifts.
Assist customers with product inquiries and locate items in-store.
Promote and explain store loyalty programs to customers.
Collaborate with team members to improve customer service experiences.
Accepted cash and credit card payments, issued receipts and provided change.
Collected payments and provided accurate change.
Greeted customers and answered any questions they had about the store's products and services.
Stocked shelves with merchandise when needed.
Performed other duties as assigned by management.
Helped customers find specific products, answered questions, and offered product advice.
Housekeeper
Prairie side bed-and-breakfast
Grandville
03.2019 - 08.2019
Cleaned guest rooms to maintain high standards of cleanliness and comfort.
Laid out fresh linens and towels to enhance guest experiences.
Collaborated with staff to ensure timely room turnover for incoming guests.
Managed laundry duties, including washing, drying, and folding linens.
Conducted regular inspections of guest rooms for maintenance needs.
Organized supplies and equipment for efficient housekeeping operations.
Assisted in training new staff on housekeeping procedures and standards.
Maintained inventory of cleaning supplies and reported shortages promptly.
Used cleaning chemicals following proper guidelines.
Interacted pleasantly with clients and guests when performing daily duties.
Responded to requests from guests regarding housekeeping needs.
Ensured that all health standards were met during cleaning operations.
Line Cook an cashier
Checkers
Grandville, MI
04.2017 - 09.2018
Managed kitchen station for efficient meal production during peak hours.
Cooked multiple orders simultaneously during busy periods.
Prepared food items according to standardized recipes and guidelines.
Collaborated with team members to ensure timely service and food quality.
Assisted in training new cooks on kitchen operations and techniques.
Monitored inventory levels and reported shortages to management promptly.
Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
• Interacted, pleasantly and respectively, to all customers.
• able to handle tough situations and find a solution.