I'm grate with customers. I'm a very friendly person. I'm am willing to lean new things and new job opportunities to help with my carrers in life. Looking for part time or full time position. I am a very good worker.
Overview
10
10
years of professional experience
Work History
Lowe's
Cashiers
Pounding Mill, Virginia
04.2024 - Current
Identified needs of customers promptly and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Followed company security procedures for handling large sums of money.
Collected payments and provided accurate change.
Answered customer questions and provided store information.
Assisted customers over the phone regarding store operations, product information and order placement.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Discounted purchases by scanning and redeeming coupons.
Scanned items and checked pricing on cash register for accuracy.
Processed customer payments quickly and returned exact change and receipts.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Worked closely with front-end staff to assist customers.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Resolved customer complaints professionally in accordance with company policy.
Processed returns and exchanges of merchandise in accordance with store policies.
Ensured compliance with all safety regulations within the store environment.
Answered phone calls to assist customers with questions and orders.
Answered customers' questions and provided information on store procedures or policies.
Welcomed customers, offering assistance to help find store items.
Delivered high level of customer service to patrons using active listening and engagement skills.
Performed other duties as assigned by management.
Offered customers carry-out service at completion of transaction.
Built and maintained productive relationships with employees.
Processed sales transactions to prevent long customer wait times.
Helped with purchases and signed customers up for rewards program.
Assisted with customer requests and answered questions to improve satisfaction.
Maintained updated knowledge through continuing education and advanced training.
Completed day-to-day duties accurately and efficiently.
Accepted cash and credit card payments, issued receipts and provided change.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Issued receipts, refunds, credits or change due to customers.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Food City
Deli Clerk @ food city
Richlands , Virginia
03.2023 - 03.2024
Assembled and served meals according to specific guest requirements.
Provided accurate pricing information when requested by customers.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Responded to customer questions regarding product availability.
Resolved customer complaints in a timely manner while maintaining a polite demeanor.
Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
Created aesthetically pleasing food arrangements for special orders and party trays.
Utilized point-of-sale system to process payments from customers.
Prepared all food orders according to customer specifications.
Documented and entered special orders for event catering and party trays.
Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
Assisted customers with selecting products from the deli case or menu board.
Sliced meats and cheeses and weighed deli items for customers.
Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Demonstrated strong communication skills when interacting with customers and coworkers.
Maintained safe food handling practices to prevent germ spread.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Maintained cleanliness of the deli area and equipment.
Warmly greeted visitors to promote great customer service and positive ordering experience.
Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
Followed company recipes for preparing foods such as soups, salads, sandwiches.
Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
Followed recipes and customer requests to prepare meals.
Scrubbed and polished counters to remove debris and food.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Offered samples to promote and upsell specials.
Operated cash register accurately and efficiently for customer transactions.
Tailored orders to address customer allergies and gluten concerns.
Trained new employees on proper handling of food, safety protocols, and customer service techniques.
Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
Offered suggestions for additional items that would complement customer's order selections.
Adhered to health regulations regarding food handling and sanitation standards.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Welcomed and thanked guests to demonstrate appreciation for patronage.
Processed payments on cash register and counted back bills and change to patrons.
Greeted customers in a friendly and professional manner.
Provided customers with fresh product and correct portion size to minimize shrink.
Checked signage and pricing to verify accurate displays on counters and in cases.
Restocked napkins, condiments and utensils at self-service areas during slow periods.
Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Assisted with customer requests and answered questions to improve satisfaction.
Operated a variety of machinery and tools safely and efficiently.
Identified needs of customers promptly and efficiently.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Worked effectively in team environments to make the workplace more productive.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Genos Pizza and Spaghetti
Grill cook
Poca, West Virginia
04.2020 - 01.2021
Kept items warm until sold using heat lamps.
Adhered to company policies and procedures while providing excellent customer service.
Trained new staff members on pizza-making techniques and proper use of equipment.
Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
Trained new team members on menu items, operating procedures and company policies.
Verified kitchen staff followed all recipes and portion serving guidelines correctly.
Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
Developed strategies to enhance food-presentation aspects of catering and retail environments.
Maintained clean and orderly appearance throughout kitchen and dining area.
Portioned food onto plates, added garnishes and sauces and handed off to wait staff for serving.
Reviewed recipes to determine exact measurements and ingredients to create dishes.
Followed safety protocols when handling hazardous materials such as cleaning products or sharp utensils.
Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
Maintained stock levels of kitchen supplies and ingredients needed for daily operations.
Replenished food items from inventory and rotated ingredients.
Executed proper techniques when preparing menu item ingredients.
Maintained clean, safe working area in compliance with company policies.
Responded quickly and efficiently to any emergency situations during shifts like spills or broken glassware.
Performed workstation prep prior to shift start.
Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination.
Adhered to health regulations related to proper food storage temperatures and sanitation practices.
Inspected dining room areas for cleanliness including wiping down tables, chairs, windowsills, counters, shelves.
Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Kept work area clean and organized throughout shift.
Checked with customers to ensure that they are enjoying their meals and took action to correct any problems or concerns.
Carved ham, turkey and roast beef for use in sandwiches and buffet carving station.
Processed takeout orders correctly while providing accurate information about the order status.
Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
Chopped vegetables and seasoned meats and fish in preparation for grilling, sautéing and braising.
Addressed guest concerns and complaints quickly and thoroughly to promote satisfaction.
Greeted customers and provided friendly customer service.
Assisted in taking orders, preparing food, and delivering food to tables in a timely manner.
Placed orders for supplies and food inventory items with vendors to restock pantry and refrigerator.
Ensured all menu items were prepared according to restaurant standards and specifications.
Rolled silverware, restocked dishes and filled condiments during less busy periods.
Demonstrated knowledge of menu items by accurately answering questions from customers.
Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
Cultivated original menu items, precisely executing them to periodically refresh meal portfolio.
Delivered exceptional guest service with friendly and helpful attitude.
Stocked serving stations with napkins, silverware, and condiments, ensuring that all items were properly cleaned and sanitized before use.
Answered guest questions regarding ingredients, preparation methods and allergens.
Made meals in accordance with company standards and requirements.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Completed day-to-day duties accurately and efficiently.
Biltmore Baptist Church
DayCare Works
Hendersonville, North Carolina
01.2015 - 09.2015
Mentored and coached junior staff members by giving positive feedback and constructive criticism.
Specified system components or direct product modifications to verify conformance with engineering design or performance specifications.
Developed detailed 2D and 3D CAD models to meet project specifications and requirements.
Prepared meals according to dietary requirements and preferences.
Read stories to children, facilitated discussions and tied books into learning opportunities.
Encouraged positive behaviors, including patience with teachers and fellow kids.
Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Used positive reinforcement and behavior modeling to instill discipline in children.
Guided children through engaging and productive activities to foster fun learning environment.
Updated detailed records for each child with information such as daily observations, meals served and medications administered.
Cared for children in institutional settings.
Taught children how to complete basic crafts such as paintings, drawings and decorations.
Planned and implemented engaging activities to encourage creativity and expression.
Sanitized toys and tables to maintain clean, safe environment.
Promoted healthy habits such as hand washing, social distancing.
Instructed children in eating, resting and restroom habits.
Organized age-appropriate activities such as arts and crafts, games and educational lessons.
Assisted children in development of social, communication and problem-solving skills.
Established positive relationships with parents and guardians to communicate daily updates on their child's progress.
Assisted with meal preparation and clean up after meals.
Maintained safe play environment.
Dressed children and changed diapers.
Secured indoor and outdoor premises to protect children.
Engaged in conversations with young children to help them develop verbal communication skills.
Helped toddlers transition into pre-school settings through supportive guidance.
Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
Communicated with parents or guardians about daily activities, behaviors and upcoming events.