Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
StoreManager
Open To Work

Tiffany Harris

Memphis,TN

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Store ManagerAssistant ManagerMerchandiserCustomer Service RepresentativeTeam Leader

Work Type

Full TimePart TimeSeasonal Work

Location Preference

On-Site
Location: Memphis, TN, US
Open to relocation: No

Salary Range

$15/hr - $25/hr

Important To Me

Career advancementWork-life balanceFlexible work hoursPersonal development programsHealthcare benefitsPaid time offPaid sick leave401k match

Summary

Expert retail sales professional offering over 14 years experience in retail customer service and retail management. Focused on exceeding sales goals.

Overview

25
25
years of professional experience

Work History

Store Manager

Simply Fashion
3641 Hickory Hill Rd. Memphis, TN. 38116
01.2001 - Current
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Alerted customers to upcoming sales events and promotions.
  • Identified potential shoplifters and alerted management.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Educated customers about the brand to incite excitement about the company’s mission and values.
  • Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Followed merchandising guidelines to present visually appealing displays.
  • Mentored new sales associates to contribute to the store’s positive culture.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Communicated clear expectations and goals to each team member.
  • Worked with the management team to implement the proper division of responsibilities.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.

Assistant Manager

Rainbow
3792 Mendenhall Rd. Memphis, TN. 38115
11.2011 - 02.2012
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Identified potential shoplifters and alerted management.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Welcomed customers into the store and helped them locate items.
  • Educated customers about the brand to incite excitement about the company’s mission and values.
  • Followed up with over 25 customers each week to verify that they were satisfied with purchases.
  • Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
  • Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
  • Mentored new sales associates to contribute to the store’s positive culture.
  • Actively pursued personal learning and development opportunities.

Education

High School Diploma - undefined

Westwood High
1995

Skills

  • Customer-oriented
  • Merchandising
  • Upselling techniques
  • Motivated team player
  • Skilled problem solver
  • Consistently meets sales goals

Accomplishments

  • Promoted to Key Holder after only 6 months of employment.
  • Named “Employee of the Month” in August,2014

Timeline

Assistant Manager

Rainbow
11.2011 - 02.2012

Store Manager

Simply Fashion
01.2001 - Current

High School Diploma - undefined

Westwood High