Kierra Thompson
Memphis,TN
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier
Kroger
03.2025 - Current
- Provide 100% excellent customer service by assisting customers with purchases, returns, and inquiries.
- Resolve over 100"s customer complaints and ensure a positive shopping experience.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
Team Lead – Offload Department
FedEx Hub
06.2021 - 11.2024
- - Supervised a team responsible for unloading cargo planes efficiently and safely.
- - Coordinated daily operations and maintained compliance with safety standards.
- - Trained 1,000 of new employees and ensured productivity goals were met
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Warehouse Sorter
Amazon
03.2018 - 06.2022
- - Sorted incoming packages accurately and efficiently, processing an average of 500 items per shift.
- - Maintained inventory accuracy by following proper labeling and storage procedures.
- - Collaborated with team members to meet daily productivity targets while adhering to safety standards.
Education
Certificate -
Concord Career College
Southaven, MS06.2019
High School Diploma -
Whitehaven High School
Memphis, TN05.2017
Skills
- Customer service
- Cash handling
- Customer service excellence
- Attention to detail
- Written and verbal communication
- ID verification
- Retail merchandising
- Staff training
Accomplishments
- Achieved 83% of sales quote.
- Resolved product issue through consumer testing.
Certification
- Certified Medical assistant,
- First Aid/CPR Certified
Languages
English
Full Professional
Timeline
Cashier
Kroger
03.2025 - Current
Team Lead – Offload Department
FedEx Hub
06.2021 - 11.2024
Warehouse Sorter
Amazon
03.2018 - 06.2022
Certificate -
Concord Career College
High School Diploma -
Whitehaven High School
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