Tiffany Davis
Reno,TX
Summary
Dynamic healthcare operations leader skilled in driving operational improvements across multiple physician practices. Focus on enhancing patient access, optimizing workflows, and achieving high-quality care standards. Proven success in aligning clinical teams with organizational goals to enhance patient experiences and operational efficiency. Currently pursuing Masters in Business & Healthcare Leadership. Willing to relocate.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Market Manager
Paris Regional Health
Paris, USA
10.2022 - Current
- Provide strategic and operational leadership for multiple physician practices, partnering with providers, executive leadership, and employees to ensure high-quality patient care, regulatory compliance, and operational excellence.
- Provide operational leadership for nine providers, 22 residents and multidisciplinary clinical teams while ensuring alignment with organizational goals, quality standards, and patient care objectives.
- Partner with physicians and leadership to identify opportunities for growth, improve workflows, and strengthen the overall patient care continuum.
- Oversaw daily operations for five physician practices, enhancing primary care and specialty services delivery.
- Develop and implement workflows, policies, and operational processes designed to improve efficiency, patient access, and consistency across clinic locations.
- Monitored operational performance metrics and staffing needs, optimizing patient access initiatives and referral processes for continuous improvement.
- Manage staffing plans to ensure appropriate coverage while maintaining quality patient care and operational efficiency.
- Led recruitment and onboarding processes for clinical team members, ensuring effective training and performance evaluations.
- Create an environment that promotes employee engagement, professional development, accountability, and collaboration.
- Mentor team members and support leadership development through education, coaching, and ongoing feedback.
- Worked closely with Ethics and Compliance Director as an Ethics and Compliance Champion to promote employee education and organizational integrity through ongoing compliance training initiatives.
- Ensure clinic operations remain compliant with HIPAA regulations, Rural Health Clinic requirements, organizational policies, and healthcare standards.
- Coordinate internal and external audits while identifying opportunities for improvement and maintaining operational readiness.
- Support quality initiatives focused on patient safety, regulatory compliance, and improved healthcare outcomes.
- Lead staff and provider meetings, communicate organizational priorities, and promote consistent execution of operational goals.
- Serve as a liaison between providers, leadership, employees, and external partners to resolve concerns and improve clinic performance.
LVN
Paris Regional Health
01.2016 - 01.2022
- Deliver comprehensive nursing care while supporting physicians in diagnosis, treatment planning, procedures, and patient management.
- Provided clinical leadership and patient care support in fast-paced outpatient healthcare environment, contributing to successful operational improvement initiatives.
- Coordinated referrals, prior authorizations, and procedures to enhance access and continuity of patient care.
- Assist with implementation of electronic medical record improvements, workflow changes, and clinical initiatives.
- Trained and mentored new employees, ensuring competency validation and promoting ongoing education.
- Selected as Training Supervisor (2017), supporting employee development and clinical education.
- Recognized as Employee of the Year (2017) and Employee of the Quarter (2017) for leadership, teamwork, and commitment to patient care.
Education
Bachelor of Science - Health Services Administration
Texas A&M University–Commerce
Commerce, TXAssociate Degree in Nursing - Practical Nursing
Licensed Vocational Nursing Program
Hugo01-2014
Associate of Science - Allied Health
Paris Junior College
Paris, TX01-2023
Skills
- Operational leadership
- Operational strategy
- Workflow optimization
- Quality improvement
- Healthcare compliance
- Clinical coordination
- Resource management
- Staff recruitment
- Analytics
- Strategic planning
- Strategic thinking
- Team collaboration
- Effective communication
- Communication
- Conflict resolution
- Strategic thinking
Certification
- Licensed Vocational Nurse (LVN)
- Rural Health Clinic Certified (RHC-C)
- IV Therapy Certification
- Lifepoint Health Ethics & Compliance Champion (2022–Present)
Professional Recognition
- Employee of the Year – 2017
- Employee of the Quarter – 2017
- Summa Cum Laude Graduate
Timeline
Market Manager
Paris Regional Health
10.2022 - Current
LVN
Paris Regional Health
01.2016 - 01.2022
Bachelor of Science - Health Services Administration
Texas A&M University–Commerce
Associate Degree in Nursing - Practical Nursing
Licensed Vocational Nursing Program
Associate of Science - Allied Health
Paris Junior College