Tiffany Davis-Ritter
McKinney
Summary
Experienced administrative professional with proven ability to meet deadlines while performing multiple tasks; expertise in managing both people and projects with vision to strategize the action needed to attain financial and customer focused goals.
Overview
19
19
years of professional experience
Work History
Lead Patient Service Specialist III
BSW MedProvider Sleep Center
Dallas
01.2014 - Current
- Scheduling, answer incoming/outgoings calls, Prior authorizations, Insurance Verifications, compliance for accreditation, collecting payments, import all completed sleep reports, insurance denial appeals, managing referral work-ques & assigning, training, clinical review for PA
Administrator Float/MA
Oasis Orthopedics Specialist
Frisco
01.2012 - 01.2014
- Clinical: Patient intake, procedure scheduling, cast removal, brace fitting, physician order entry
- Administrative: Insurance verification, prior authorizations, charge entry and payment posting, filing claims, document management, medical record management, minor accounting
Customer Service Representative
BSW MedProvider Billing Department
Dallas
01.2007 - 01.2012
- Review of patient accounts, collection reconciliation, collecting outstanding balances, answering incoming patient calls to billing department, distribution of practice mail, payment posting, charge entry, and account correction
Education
Diploma -
North Mesquite High School
Pre-Requisites -
University of Phoenix
Skills
- Epic EMR
- Microsoft Office
- Docutrack
- MD-IT
- Prior authorization
- Insurance verification
- Insurance company billing
- Medical coding
- Medic
- Patient scheduling
- Problem solving
- Attention to detail
- Training coordination
- Conflict resolution
- Insurance billing
- Problem-solving
- Payment processing
- Flexible schedule
- Team leadership
- Referral coordination
- Multitasking and organization
- Eligibility determination
Accomplishments
Worked at MedProvider for 16 Years and moved to highest position as Lead PSS
References
References available upon request.
Timeline
Lead Patient Service Specialist III
BSW MedProvider Sleep Center
01.2014 - Current
Administrator Float/MA
Oasis Orthopedics Specialist
01.2012 - 01.2014
Customer Service Representative
BSW MedProvider Billing Department
01.2007 - 01.2012
Diploma -
North Mesquite High School
Pre-Requisites -
University of Phoenix