Tiffany Dietrich
Keokuk,IA
Summary
Dynamic professional with extensive experience in administrative support and cleaning services, notably at R.W. Cardella, Inc. Proven ability in managing documentation and enhancing patient outcomes through sensory integration. Skilled in adaptive equipment management and committed to maintaining high standards of cleanliness and safety. Recognized for improving efficiency and reducing dependency among clients.
Overview
31
31
years of professional experience
Work History
Cleaning Contractor
Self Employed Services
01.2016 - 12.2024
- Assist OTs in developing and executing personalized therapy plans for 40+ patients monthly
- Conducted therapy sessions focused on improving fine motor skills, reducing patient dependency by 15%
- Collaborated with an interdisciplinary team to implement sensory therapy programs, enhancing patient outcomes by 20%
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Organized and used industrial cleaning products following strict safety procedures.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Maintained floor cleaning and waxing equipment.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Office Manager
R.W. Cardella, Inc.
05.2013 - 09.2015
- Directed administrative functions for the owner, consultants, and field supervisors
- Managed all office related documentation including but not limited to Accounts Receivable, Accounts Payable, contracts, insurance, lien waivers, and job logs, payroll, etc.
- Managed shipping assignments using UPS, FedEx, and USPS.
- Greeted and assisted visitors to the office,
- Maintained OSHA 300 log and kept the incident logs up to date.
- Prepared for company annual insurance audit
- Maintained office and field material and supply inventory.
Administrative Assistant
Neff Electric & Plumbing
09.2002 - 04.2005
- Managed all job sites documentation including proposals, subcontracts, insurance, lien waivers, letters of transmittal, change orders, safety logs and documentation, etc.
- Created detailed expense reports
- Synchronized with estimator and updated accounting system with cost codes using Quickbooks
- Conducted job costing analysis at the end of each project
- Created Operation and Maintenance Manuals for each project
- Prepared all accounts receivable including AIA Documentation for prevailing wage projects with retainage.
Administrative Assistant
Ringstrom Electric, Inc.
09.1993 - 09.2002
- Managed all job site documentation including proposals, subcontracts, insurance, lien waivers, letters of transmittal, change orders, safety logs and documentation, etc.
- Managed Accounts Receivable including AIA Documentation using QuickBooks Pro.
- Created expense reports, budgets, and filing systems.
- Created and maintained company brochure and safety manual and business templates
- Processed weekly payroll
- Researched, proposed, and implemented vendor services to decrease cost to company.
- Maintained safety logs and documentation
- Processed travel expenses, per diem, and reimbursements.
- Maintained periodic communicaction with priority contacts and customers.
Education
High School Diploma -
Cardinal Stritch High School
Keokuk, IASoutheastern Community College
Keokuk IaSkills
- Excellent Communication Skills
- Self-Directed, Results-Oriented
- Accurate and Detailed
- Strong Interpersonal Skills
- Resourceful
- A/P and AR
- Advanced Clerical Knowledge
- Quickbooks Knowledge
Skills/Certification
- ABC Electrical Apprenticeship Program - First Year - Final Grade: A-
- Completed OSHA 10 Hour Safety course 2001
- Completed Intro to Computer Course at SCC South Campus 2001
Timeline
Cleaning Contractor
Self Employed Services
01.2016 - 12.2024
Office Manager
R.W. Cardella, Inc.
05.2013 - 09.2015
Administrative Assistant
Neff Electric & Plumbing
09.2002 - 04.2005
Administrative Assistant
Ringstrom Electric, Inc.
09.1993 - 09.2002
High School Diploma -
Cardinal Stritch High School
Southeastern Community College