Tiffany Drain
Starkville,MS
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Patient Meal Liaison
Baptist Memorial Hospital Golden-Triangle
11.2023 - Current
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners
- Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
- Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
Bistro Attendant
Courtyard By Marriott
04.2022 - 11.2023
- Trained new bistro attendants on company policies, procedures, and best practices for exceptional service.
- Resolved customer complaints professionally, maintaining a positive reputation for the establishment.
- Collaborated with kitchen staff to ensure accurate order preparation and prompt delivery to guests.
- Adhered to strict health department guidelines for food handling and sanitation procedures in all work areas.
- Ensured accuracy in orders taken by attentively listening to guests'' requests.
- Provided knowledgeable recommendations on menu items helping guests make informed decisions.
- Consistently received positive feedback from guests regarding exceptional service quality.
- Handled cash transactions accurately, balancing daily sales reports at the end of each shift.
- Processed sales transactions using POS system.
Sports Nutrition Intern
Mississippi State Athletics
06.2020 - 04.2021
- Stayed current on sports nutrition research and best practices, ensuring accurate information was provided to athletes and coaching staff.
- Supported coaches in implementing nutritional strategies for improved team stamina and focus during games.
- Promoted a positive food culture within the team environment, encouraging balanced choices and mindful eating habits among athletes.
- Developed strong relationships with athletes, fostering trust and open communication regarding nutritional concerns.
- Optimized fueling strategies during training sessions by providing practical snack options based on individual preferences and needs.
Dietary Aide
Rolling Hill Rehabilitation Center
02.2020 - 05.2020
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Followed all food safety regulations while preparing meals for patients.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
Food Service Worker
Mississippi School For The Deaf And Blind
11.2019 - 12.2019
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Adjusted food preparation methods in accordance with customer requests.
- Greeted customers at counter to fulfill requests and answer questions.
Nutrition Intern
Sonny Montgomery Veterans Affairs Medical Center
05.2015 - 07.2015
- Conducted nutritional assessments and provided recommendations to healthcare professionals for optimum patient care.
- Enhanced client satisfaction by providing personalized support and guidance through dietary changes.
- Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal patient outcomes.
- Provided compassionate support to clients navigating challenging lifestyle transitions or dealing with chronic health conditions who required specialized nutritional guidance.
- Produced clear and concise meal and exercise plans for clients based on specific dietary needs and medical requirements.
- Liaised with healthcare professionals in creating nutrition-related treatment plans.
Food Service Worker
Jackson Public School District
09.2013 - 05.2014
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Learned other teammates' work tasks to train as backup.
- Set up and broke down food service lines quickly to maintain service flow.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Cleaned and organized kitchen, dining and service areas.
Education
Bachelor of Science - Nutrition
Mississippi State University
Starkville, MS04.2021
Associate of Arts - Nutrition
Hinds Community College
Raymond, MS12.2015
High School Diploma -
Duluth High School
Duluth, GA05.2010
Skills
Quick Learner
Positive Attitude
Multitasking
Customer Service
Strong Work Ethic
Problem-Solving
Strong Communication Skills
Attention to Detail
Cleaning and sanitation
Timeline
Patient Meal Liaison
Baptist Memorial Hospital Golden-Triangle
11.2023 - Current
Bistro Attendant
Courtyard By Marriott
04.2022 - 11.2023
Sports Nutrition Intern
Mississippi State Athletics
06.2020 - 04.2021
Dietary Aide
Rolling Hill Rehabilitation Center
02.2020 - 05.2020
Food Service Worker
Mississippi School For The Deaf And Blind
11.2019 - 12.2019
Nutrition Intern
Sonny Montgomery Veterans Affairs Medical Center
05.2015 - 07.2015
Food Service Worker
Jackson Public School District
09.2013 - 05.2014
Bachelor of Science - Nutrition
Mississippi State University
Associate of Arts - Nutrition
Hinds Community College
High School Diploma -
Duluth High School
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